Sr. Network Security Engineer

Your Role Accountabilities

OPERATIONS / PROJECT MANAGEMENT

Effectively support all WBD network security infrastructure and services 24

• 7 by responding to and resolving all requests and trouble tickets within the stipulated SLA time

Clearly understand the root cause of all network security outages and take remediation steps to prevent the recurrence of the problem

Ability to prioritize work based on business criticalities and also be flexible to work on ad hoc tasks as assigned by the manager

Fully understand and adhere to the teams network standards and procedures both in technical and functional areas

Maintain positive relationships with all user communities, peers and the management team

Perform other duties as needed

Qualifications & Experiences

Bachelors degree in Computer Science , Information Technology, Information Systems or similar

5-8 years of experience in system administration in an enterprise network security production environment

Ex perience with Palo Alto Network firewalls required

Experience with Palo Alto Panorama or Strata Cloud Manager platforms required

Experience with Palo Alto Global Protect and Prisma Access VPN platforms preferred

Experience with routing protocols and troubleshooting preferred

Process oriented engineer with strong execution and follow-through skills

Able to perform multiple tasks simultaneously and prioritize self

Strong and consistent customer service and communication skills

Willingness to work a flexible schedule

Strong team member with self-motivation and desires to improve the infrastructure

Excellent troubleshooting, analytical and problem-solving skills

Must participate in a n on-call rotation for out of hours support

Minimal travel anticipated for this position

Must have the legal right to work in India

Skills Required

Computer Science, Information Systems, IT, security engineering, Palo Alto Firewall, Cloud