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Customer Support Executive
Customer Support ExecutivePolicybazaar.com • Delhi, India
Customer Support Executive

Customer Support Executive

Policybazaar.com • Delhi, India
29 days ago
Job description

Job Title : Customer Support Executive

If you are interested in joining our team, please share your resume at

tanisharay@policybazaar.com or WhatsApp at 9311504109

Role & responsibilities :

  • Handle customer inquiries via phone.
  • Provide detailed information about our products and services.
  • Assist customers in making informed decisions about their insurance needs.
  • Maintain accurate records of customer interactions and transactions.
  • Resolve customer complaints in a professional and timely manner.
  • Collaborate with team members to improve customer satisfaction.

Preferred candidate profile :

  • Experience : 0-3 years.
  • Excellent communication and interpersonal skills.
  • Ability to handle high-pressure situations and resolve conflicts effectively.
  • Basic computer skills and familiarity with CRM systems.
  • Strong problem-solving abilities and attention to detail.
  • High School Diploma and Bachelor's degree preferred.
  • Perks and Benefits :

    Amazing work culture.

    Complete Day shift.

    6 Days working 1 Roster off

    Unlimited Incentives

    Good opportunity for career progression.

    Best Regards,

    Tanisha Ray

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