Customer Service Representative

J ob Title : Customer Service Executive

If you are interested in joining our team, please share your resume at pranshulkatariya@policybazaar.com or WhatsApp at 85277 25881

Company : Policy Bazaar Insurance Brokers Pvt. Ltd.

Location : Sector 44, Gurugram

Employment Type : Full-time

Salary range : ₹2.5 - ₹4LPA, depending on relevant experience.

Job Description :

Policy Bazaar is seeking enthusiastic and customer-focused individuals to join our team as Customer Service Executives. In this role, you will be responsible for managing customer inquiries and driving sales through various channels. This is a blended process position, offering a dynamic work environment where you can grow and develop your skills.

Responsibilities :

• Handle customer inquiries via phone, email, and chat.
• Provide detailed information about our products and services.
• Assist customers in making informed decisions about their insurance needs.
• Maintain accurate records of customer interactions and transactions.
• Resolve customer complaints in a professional and timely manner.
• Collaborate with team members to improve customer satisfaction.

Requirements :

Working Conditions :

We do not conduct virtual interviews.