Core Responsibilities
- Data Management : You'll have hands-on experience with MS Excel and Google Spreadsheets to perform data entry, validation, and analysis. This includes inserting customer and member data from source documents, compiling and verifying the accuracy of information, and reviewing data for any deficiencies or errors.
- Reporting & Documentation : A key part of your role is to generate reports, store completed work in designated locations, and perform backup operations. You will also respond to information queries by accessing relevant files.
- Cross-Functional Collaboration : You will work closely with other teams, including Claims, Customer Support, and Engineering, to ensure smooth servicing for all clients and their employees. You must be able to work independently while coordinating with others to get all necessary details.
- Data Integrity : You'll be responsible for ensuring data preservation and treating all information and records with respect to business requirements and guidelines.
Skills Required
Data Management, Ms Excel, Data Analysis, data integrity, Excel