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Associate General Manager - Services

Associate General Manager - Services

ConfidentialDelhi
30+ days ago
Job description

JOB PURPOSE

The role is designed to lead the finalization, management, and administration of project contracts, ensuring the successful execution and completion of projects within the specified timelines and budgets. Additionally, the position is responsible for overseeing the procurement activities related to manpower services across various business departments, ensuring smooth operations.

KEY ACCOUNTABILITIES

1. Procurement & Contracting Activities

  • Handle all procurement and contracting activities related to manpower services for different business departments.
  • Ensure timely issuance of purchase orders, work orders, and contracts in line with stakeholder requirements.
  • Key Performance Indicators : Timeliness and accuracy of order issuance, stakeholder satisfaction, and compliance with procurement processes.

2. Vendor Development & Management

  • Manage vendor relationships and evaluate vendor performance regularly to ensure high-quality services.
  • Develop new vendors and continuously improve vendor relationships and performance.
  • Key Performance Indicators : Number of new vendors developed, frequency of vendor evaluations, and vendor performance improvement.

    • 3. Strategic Procurement & Initiatives

  • Lead strategic procurement initiatives and process improvements such as CIP (Continuous Improvement Process), KAIZEN, and BLIP (Best-in-Class Practices).
  • Drive value for money through cost-effective procurement strategies like reverse auctions, fact-based negotiations, and splitting orders.
  • Key Performance Indicators : Successful implementation of strategic procurement initiatives, cost savings, and efficiency improvements.

    • 4. Compliance & Internal Controls

  • Ensure compliance with all relevant documents and internal controls such as Management Approvals, Audit requirements, Vendor Selection, and Competitive Bid Processes.
  • Maintain 100% compliance with DOP (Document of Procedure), MAG (Management Audit Group), and statutory compliance.
  • Key Performance Indicators : Compliance with company policies and external regulations, audit findings, and process adherence.

    • 5. Team Leadership & Development

  • Lead a team of buyers focused on procurement activities for operational and maintenance-related manpower requirements.
  • Provide continuous development opportunities for team members to enhance their skills in handling OPEX, CAPEX, Import, HSS (Health, Safety, and Security) requirements.
  • Key Performance Indicators : Team development, performance improvements, and timely completion of procurement activities.

    • 6. Price Negotiation & Cost Optimization

  • Lead price negotiations with vendors to achieve cost optimization, ensuring value for money.
  • Implement negotiation strategies, including reverse auctions and fact-based negotiations, to optimize costs.
  • Key Performance Indicators : Cost savings, successful negotiation outcomes, and alignment with budgetary targets.

    • 7. MIS Support & Reporting

  • Generate and support the preparation of MIS (Management Information Systems) reports for senior management, ensuring that procurement activities are tracked and evaluated.
  • Key Performance Indicators : Timely submission of MIS reports, accuracy of data, and actionable insights.

    • 8. Contract Administration & Issue Resolution

  • Provide ongoing support to user departments regarding contract administration, including resolving issues that arise post-award.
  • Key Performance Indicators : Timely resolution of issues, satisfaction of user departments, and adherence to contract terms.

    • 9. Import Order Management

  • Guide team members through the import order process, ensuring timely opening of LCs (Letters of Credit), customs clearance, and proper import documentation.
  • Key Performance Indicators : Timeliness of import order process, accuracy of documentation, and compliance with Incoterms.

    • 10. Internal Cost Estimates & Audit Compliance

  • Assist in preparing internal cost estimates, negotiation strategies, management approval notes, and compliance documents for audits.
  • Key Performance Indicators : Accuracy and timeliness of internal estimates and compliance documents, audit outcomes.

    • 11. Relationship Management with Suppliers

  • Act as the main point of contact for category suppliers across all business functions, ensuring smooth and timely procurement activities.
  • Key Performance Indicators : Supplier satisfaction, delivery performance, and long-term relationship development.

    • 12. Procurement through SAP

  • Ensure all procurement activities are carried out through SAP, adhering to company procedures and systems.
  • Key Performance Indicators : Compliance with SAP processes, timely creation of purchase orders, and request for quotations.

    • EXTERNAL INTERACTIONS

  • Vendors / Suppliers / Contractors : Engage in clarifications, negotiations, and problem-solving.
  • Consultants : Collaborate on improvement plans, new projects, and other related activities.
  • Auditors : Work with auditors to ensure compliance and resolution of audit findings.
  • OEMs (Original Equipment Manufacturers) : Engage in price discovery and discuss new developments.

    • INTERNAL INTERACTIONS

  • Department Heads : Regular interaction to finalize procurement plans, address procurement-related issues, and meet departmental needs.
  • Business and Corporate Colleagues : Collaborate with various teams to understand requirements and resolve procurement challenges.

    • FINANCIAL DIMENSIONS

  • Total Procurement Value : INR 80-100 Crore per annum.
  • Total Number of Purchase Orders : 500+ Purchase Orders per annum.

    • OTHER DIMENSIONS

  • Team Management : Lead a team of 4-5 subordinates focused on procurement and contracting activities.

    • EDUCATION QUALIFICATIONS

  • Minimum Qualification : Engineering degree (Civil, Mechanical, or Electrical) with a post-graduate diploma in Business Management / MBA.

    • RELEVANT EXPERIENCE

  • Experience : 12-16 years of total experience, with at least 3-4 years of experience in leading a team of buyers in a project and operations domain.

    • COMPETENCIES

  • Teamwork & Interpersonal Influence : Strong collaboration and influence across teams.
  • Stakeholder Focus : Deep understanding and responsiveness to stakeholder needs.
  • Planning & Decision Making : Ability to plan procurement strategies and make informed decisions.
  • Execution & Results : Drive successful execution of procurement activities, ensuring results meet expectations.
  • Networking : Build and maintain relationships with internal and external stakeholders.
  • Personal Effectiveness : Highly organized and capable of managing multiple tasks effectively.
  • Social Awareness : Understand broader implications of procurement decisions.
  • Strategic Orientation : Align procurement efforts with business strategy.
  • Problem Solving & Analytical Thinking : Use data and analysis to drive problem-solving and process improvement.
  • Entrepreneurship : Take ownership of procurement functions and seek out opportunities for innovation.
  • Capability Building : Develop and enhance team members' capabilities.

    • Skills Required

    Strategic Procurement & Initiatives, Procurement & Contracting Activities, Vendor Development & Management, Compliance & Internal Controls

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