Key Responsibilities :
Lead the transformation initiatives within product and operations team to drive efficiency and effectiveness.
Understand Product capabilities, understand customer needs and accordingly implement innovative solutions to streamline and improve product operations efficiency
Oversee the implementation of advanced analytics and insights to inform decision-making processes.
Market and competitor research to drive product roadmap decisions.
Implement Generative AI solutions to enhance operational capabilities and drive innovation.
Identify, lead a team and deploy automation solutions including RPA / AI +ML / Agentic AI / Small automations
Collaborate with cross-functional teams to ensure seamless integration of new processes and technologies.
Monitor and evaluate the performance of transformation initiatives to ensure they meet organizational goals.
Communicate progress and outcomes of transformation initiatives to senior management.
Qualifications :
Possess strong analytical skills with experience in Analytics & Insights
Have experience with Generative AI applications.
Be proficient in implementing automation solutions.
Have experience in driving customer discussions, market and competitor research.
Have excellent communication and collaboration skills and experience driving customer conversations
Show a commitment to continuous improvement.
Demonstrate strong project management skills.
Good to have : Domain expertise in P&C Commercial Insurance in US markets
Consultant Consultant • Chennai, TN, India