Senior QA Engineer – Web, Mobile & Conversational AI Testing

Job Title : Senior QA Engineer – Web, Mobile & Conversational AI Testing

Location : Hybrid - Bangalore

Experience Level : 4+ years

Employment Type : Full Time

About the Role :

We are looking for a highly experienced Senior QA Engineer to lead and execute quality assurance efforts across our web, mobile, and AI-driven conversational products. You will play a critical role in ensuring our applications deliver exceptional user experiences, high performance, and reliability—especially in LLM-based (Large Language Model) conversational systems.

Key Responsibilities :

• Test Planning & Strategy
• Develop and maintain comprehensive test plans and test cases for web, mobile, and conversational AI applications.
• Define QA strategy for end-to-end testing of features including functional, UI / UX, performance, and regression testing.
• Execution & Automation
• Perform manual and automated testing for mobile (iOS / Android) and web platforms. [Selenium, Pytest, Python Scripts]
• Design and maintain automated test scripts using tools like Selenium, Appium, or Playwright.
• Conduct conversational flow and response accuracy testing for LLM-based chat interfaces.
• LLM & Conversational App Testing
• Evaluate dialogue quality, prompt-response relevance, tone, and fallback behaviors in GPT-like systems.
• Test for hallucinations, safety, toxicity, and coherence in AI outputs.
• Validate integrations with RAG systems, vector stores, and API workflows.
• Cross-Functional Collaboration
• Collaborate with product managers, developers, and AI engineers to ensure feature clarity and testability.
• Provide feedback early in the development lifecycle to reduce bugs and enhance quality.
• Monitoring & Reporting
• Track and report bugs using tools like JIRA or Linear.
• Analyze and report on test results, coverage, and quality trends.

Required Qualifications :

Preferred Skills :