Residential Experience Lead

About Hello World :

At HelloWorld, we ignite opportunity by giving people a convenient living solution. Our co-living solutions for working professionals and students help people find friends in a new city while providing a fun place to live.

Job Description

Property captains ensure that all the rooms and public areas of the property are well maintained to the highest standard. Directly manage the Housekeeping and ensure strict compliance with property policies and processes.

Responsibilities

• Responsible for operational efficiency, profitability and tenant satisfaction.
• Respond immediately to emergency situations and customer service requests as assigned.
• Deal with owners / tenants queries verbally and in written form.
• Comply with all applicable codes, regulations, governmental agency, and Company directives as related to building operations and practise safe work habits.
• Supervise the repair works, whenever and wherever necessary with the help of vendors.
• Assist with installation and modification of building equipment and systems.
• Maintain and operate fire and life safety systems such as;

Fire alarm systems, fire pumps and related fire protection system equipment as assigned.

smart phones, tablets, computers, web-based applications, building automation systems, etc.

Skills

Minimum Qualification :

Bachelors in Hotel in Management (Fresher or prior experience will be an added advantage)

Location : Kolkata

Remuneration : INR 20,000-24,000 In hand+Incentives + Accommodation