BPO Recruitment Director

Key Responsibilities :

• Develop and execute strategic hiring plans for BPO operations across multiple functions and levels
• Lead a team of recruiters, providing guidance, training, and performance management
• Collaborate with business leaders to understand workforce needs and role requirements
• Drive sourcing efforts through job portals, social media, employee referrals, and campus hiring
• Ensure a seamless candidate experience from screening to offer rollout and onboarding
• Monitor recruitment metrics and provide regular reports to leadership
• Maintain compliance with hiring policies, diversity goals, and labor regulations
• Build employer branding initiatives to attract top talent in the BPO industry

Requirements :