Customer Support Specialist
VerbiQRepublic Of India, IN30+ days ago
Job description0- 3 years' of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work B2 and above proficiency in German from Goethe Institute Excellent communication skills Proficiency in German Experience in customer service Familiarity with data entry
About the Company
The ideal candidate loves talking to people in German and proactively solving issues. You will be responsible for converting customers into passionate evangelists.
About the Role
Responsibilities include communicating with customers and providing support.
Responsibilities
- Communicate with customers via phone, email and chat
- Provide knowledgeable answers to questions about product, pricing and availability
- Work with internal departments to meet customer's needs
- Data entry in various platforms
- 24x7 shift rotational shift
Qualifications
Required Skills
Preferred Skills
Pay range and compensation package
CTC - 5.5-7.5LPA
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Customer Support Specialist • Republic Of India, IN
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