Technical Implementation Engineer

We are seeking a Technical Implementation Engineer (TIE) to lead the onboarding and technical enablement of enterprise customers across multiple Qualys cybersecurity products, including VMDR, CSAM, Patch Management, Policy Compliance, WAS, and Enterprise TruRisk Management (ETM). You will play a critical role in helping customers integrate these solutions into their environments and derive maximum value aligned with their cybersecurity goals.

This role involves hands-on implementation, technical consulting, and driving customer success in hybrid, cloud, and containerised environments.

This is a Global role, so you may be working across different shifts(including Night shifts) supporting Customers across multiple timezones.

We work in Hybrid mode (3 days from office, 2 days from home) Relocation to Pune would be required for the role.

Key Responsibilities

Customer Onboarding & Enablement

• Lead end-to-end onboarding for enterprise customers on multiple Qualys Cyber Security products
• Conduct kickoff sessions, product walkthroughs, and configuration workshops tailored to customer needs.
• Align solution deployment / configuration / optimisation with customer business goals, security policies, and compliance requirements.

Technical Implementation

Customer Success & Adoption

Cross-functional Collaboration

Required Qualifications

Experience & Technical Skills

Tooling & Platform Knowledge

Communication & Interpersonal Skills

Mindset & Adaptability

Preferred Qualifications