Implementation Engineer

Key Responsibilities

• Client Onboarding : Collaborate with the onboarding specialists to understand the technical requirements and ensure smooth onboarding of the merchants.
• Data migration : Own the migration infrastructure to help merchants migrate their subscriptions data from their previous platform to Loop ensuring no data loss and errors.
• Technical Support : Provide technical support to clients during the onboarding process, addressing any issues or concerns promptly.
• Documentation : Create and maintain documentation for common configurations, data migration process and popular troubleshooting for speed resolution.
• Quality Assurance : Conduct thorough testing and quality assurance to ensure no escalations or issues reported after the merchant is onboarded.
• Shopify Expertise : Leverage your knowledge of Shopify to better assist merchants in having the custom requirements implemented as per the expectation.

Qualifications

Skills Required

Javascript, Css, Shopify, Html, Python