Technical sales support Trainee : For Fire Detection Solution

ConfidentialGurgaon / Gurugram

22 days ago

Job description

Key Responsibilities :

Solution Deployment & Technical Support :

Provide support in architecting and deploying optimized solutions with industry best practices.
Assist in installation, commissioning, troubleshooting, and partner support.
Handle product queries, design support, RMA (warranty) and service requests, both online and offline.

Partner & Sales Enablement :

Conduct partner orientation trainings and product / technical certification programs.

Support pre-sales activities by reviewing technical requirements and assisting in preparation of technical offers with design optimization.

Organize knowledge-sharing sessions for sales teams and partners to build technical competency.

Advisory & Industry Practices :

Provide technical advisory and update sales teams with competition benchmarking and industry best practices.

Ensure standardization and differentiation in solution offerings.

Skills Required

Access Control System, Sales Support, Technical Support, fire detection , Fire Alarm System

Technical Support • Gurgaon / Gurugram