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Windchill(WC) Infrastructure Lead

Epergne Solutionschennai, India

14 hours ago

Job description

Job Title : Windchill Infrastructure and System Administration Lead

Location : Noida, Indore, Gurgaon (Gurugram), Hyderabad, Vadodara (Baroda), Chennai, Pune, Mumbai (Powai),Mysore, Bangalore

Experience : 12+ Years

Notice Period : Immediate / 15 Days

Qualification : BE / B.Tech / ME / M.Tech in Computer Science, Engineering, or related field

Key Responsibilities :

Infrastructure Management :

Design, implement, and maintain Windchill server architecture including clustered environments.
Perform system upgrades, patch management, and performance tuning.
Ensure high availability and plan for disaster recovery and business continuity.

System Administration :

Administer Windchill environments, including user account and access management.

Monitor server and system health, track performance metrics, and conduct system audits.

Implement and manage backup and recovery procedures.

Manage file servers and ensure proper data storage practices.

Support & Troubleshooting :

Lead troubleshooting efforts for Windchill server-side and client-side issues.

Collaborate with CAD and PLM teams to resolve integration and performance issues.

Serve as the primary liaison with PTC or other vendors for support, upgrades, and escalations.

Team Leadership :

Supervise and mentor Windchill system administrators and technical staff.

Manage team workload, resource allocation, and task prioritization.

Conduct internal training sessions and promote knowledge sharing across teams.

Compliance & Documentation :

Ensure compliance with internal IT policies and industry standards.

Maintain comprehensive documentation of infrastructure configurations, procedures, and change logs.

Required Qualifications :

Bachelor s / Master s degree in Computer Science, Engineering, or related discipline.

Minimum 12 years of experience in Windchill infrastructure and system administration.

Deep expertise in PTC Windchill and its ecosystem.

Hands-on experience with server OS (Windows / Linux), databases (Oracle, MS SQL), and network protocols.

Familiarity with CAD tool integrations such as Creo, AutoCAD.

Strong analytical, troubleshooting, and communication skills.

Proven leadership experience managing technical teams and large-scale infrastructure.

Preferred Skills :

Windchill certifications or equivalent technical certifications.

Experience in cloud deployments (e.g., Azure) and virtualization platforms (e.g., VMware).

Working knowledge of DevOps tools and CI / CD pipeline concepts.

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