Customer support - TATA Term / NonTerm Insurance Sales

We are seeking a proactive Customer Support Representative with experience in TATA Term and Non-Term Insurance sales . The ideal candidate will be responsible for handling customer inquiries, resolving issues with empathy and professionalism, and driving sales by providing comprehensive information about insurance products.

Roles and Responsibilities

• Handle customer inquiries and service requests related to TATA Term and Non-Term Insurance products.
• Educate potential and existing clients on the features and benefits of various insurance policies.
• Resolve issues with accuracy, empathy, and professionalism, ensuring high levels of customer satisfaction.
• Drive sales by identifying customer needs and cross-selling or upselling relevant insurance products.
• Maintain thorough documentation of all customer interactions and sales activities.
• Collaborate with the sales team to ensure a seamless customer journey.

Skills Required

Skills Required

Customer Satisfaction, Written Communication, Customer Relationship Management, Persuasion Skills