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Business Excellence Analyst

Business Excellence Analyst

ConfidentialHyderabad / Secunderabad, Telangana, India
5 days ago
Job description

Summary

  • Provide analytics support to Novartis internal customers (CPOs & Regional marketing and sales teams) on various low-medium complexity analytical reports. -Support and facilitate data enabled decision making for Novartis internal customers by providing and communicating qualitative and quantitative analytics. -Support GBS -GCO business in building practice by involving in various initiatives like knowledge sharing, on-boarding and training support, support team lead in all business related tasks / activities, building process documentation and knowledge repositories -To be an integral part of a comprehensive design team responsible for designing promotional marketing materials.

About The Role

Key Responsibilities

  • Design and evaluate innovative solutions that address evolving customer needs
  • Build strategic partnerships through co-creation with internal and external stakeholders
  • Coordinate project plans across design, development, and production stages
  • Collaborate with brand, technical, and cross-functional teams to maximize value delivery
  • Interface with global and local brand teams for project planning and analytics
  • Standardize reporting across brands, data sources, and platforms
  • Communicate effectively with stakeholders through regular updates and best practices
  • Track time, KPIs, and reporting in alignment with internal procedures
  • Ensure compliance with Novartis legal, IT, and HR operating standards
  • Identify and report adverse events using established Novartis systems
  • Essential Requirements

  • Graduate or postgraduate degree in Medicine, Pharmacy, Life Sciences, or Engineering
  • 4–5 years of experience in data analytics within pharma, market research, or KPO settings
  • Familiarity with Salesforce, Genesys, and patient support applications
  • Proficiency in Excel, PowerPoint, and JIRA-Xray for analytics and reporting
  • Strong understanding of testing tools, methodologies, and defect tracking systems
  • Excellent problem-solving skills and attention to detail
  • Proven communication, presentation, and stakeholder management capabilities
  • Experience working in cross-cultural, international environments with customer service orientation
  • Desirable Requirements

  • Experience with healthcare systems and patient support applications
  • Understanding of the US commercial pharmaceutical business
  • Why Novartis : Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together https : / / www.novartis.com / about / strategy / people-and-culture

    Join our Novartis Network : Not the right Novartis role for you Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up : https : / / talentnetwork.novartis.com / network

    Benefits and Rewards : Read our handbook to learn about all the ways we'll help you thrive personally and professionally : https : / / www.novartis.com / careers / benefits-rewards

    Skills Required

    Salesforce, Testing Tools, Genesys, Powerpoint, Excel

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    Analyst • Hyderabad / Secunderabad, Telangana, India

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