Retention Intern (Sales & Customer Success)

Internship Overview

As a Retention Intern at Zomunk, you’ll play an important role in keeping users engaged, satisfied, and excited to continue their journey with us. This role combines customer interaction, communication, and problem-solving, giving you a front-row seat to how a travel-tech startup builds long-term user relationships and brand loyalty. You’ll learn how retention, customer success, and sales come together to create an exceptional user experience.

Key Responsibilities

• Support ongoing communication with users to strengthen satisfaction and retention.
• Contribute to initiatives that improve renewals and long-term engagement.
• Participate in feedback and follow-up efforts to better understand user sentiment.
• Coordinate with internal teams to ensure a seamless and positive experience for users.
• Help identify opportunities to enhance user loyalty and overall platform experience.
• Maintain accurate communication records and share actionable insights with the team.

Qualifications

Why Join Zomunk?

Details