Customer Success Intern

This is a remote position.

We are looking for a proactive and resourceful Customer Success Intern to join our team. The ideal candidate will be responsible for engaging with users to collect feedback, ensuring a smooth onboarding experience, and maintaining customer relationships to improve retention.

Key Responsibilities :

• Call users to collect feedback and identify areas for product improvement.
• Engage with customers in the first month post-onboarding to ensure all issues are resolved.
• Conduct follow-ups to prevent account churn and enhance customer satisfaction.
• Build strong relationships with customers to foster long-term engagement.
• Collaborate with internal teams to relay customer insights and drive product enhancements.

Requirements

Required Skills & Qualifications :

Benefits

What We Offer :

Skills Required

B2B sales process