As an Application Tech Support Practitioner, you will serve as a vital link between clients and our systems or applications. Your day will involve engaging with clients to understand their needs, troubleshooting issues, and ensuring that our systems operate seamlessly. You will utilize your communication skills to provide exceptional support, ensuring that client concerns are addressed promptly and effectively, while also contributing to the overall quality of our services. Roles & Responsibilities : - Expected to perform independently and become an SME.- Required active participation / contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and implementation of best practices for system support.- Provide training and guidance to junior team members on technical issues. Professional & Technical Skills : - Must To Have Skills : Proficiency in EMC Storage Area Network (SAN) Administration.- Good To Have Skills : Experience with virtualization technologies.- Strong understanding of network protocols and storage solutions.- Experience in troubleshooting and resolving technical issues related to storage systems.- Familiarity with backup and recovery solutions for data integrity. Additional Information : - The candidate should have minimum 2 years of experience in EMC Storage Area Network (SAN) Administration.- This position is based at our Bengaluru office.- A 15 years full time education is required.
Storage Admin • India, KA, India