General Overview
Functional Area : Information Technology (ITM)
Career Stream : IT Infrastructure (INFR)
Role : Senior Specialist (SSP)
Job Title : Senior Specialist, IT Infrastructure
Job Code : SSP-ITM-INFR
Job Level : Band 9
Direct / Indirect Indicator : Indirect
Summary
We are seeking a highly skilled and experienced Storage Administrator to manage, maintain, and optimize our enterprise storage and SAN infrastructure. This critical role involves the administration and support of Dell (PowerStore, PowerVault, Data Domain) and IBM DS8k or equivalent storage arrays, alongside the management of Brocade / Cisco SAN fabrics.
Detailed Description
Performs tasks such as, but not limited to, the following :
- Administer, configure, and support enterprise storage platforms (Dell PowerStore, Dell PowerVault, Dell Data Domain, IBM DS8k or equivalent).
- Manage SAN fabrics (Brocade / Cisco) including zoning, firmware upgrades, and monitoring.
- Perform routine storage provisioning, capacity planning, and performance optimization.
- Implement data protection, replication, encryption, and retention policies.
- Collaborate with Backup teams (Veeam, Data Domain integration) to ensure data availability and recovery.
- Perform firmware and patch upgrades on storage arrays and switches.
- Troubleshoot storage-related incidents and provide root cause analysis.
- Maintain accurate documentation, inventory, and compliance reports.
- Work with infrastructure teams to design storage solutions for new projects.
- Participate in on-call rotation for storage operations.
Knowledge / Skills / Competencies
Hands-on experience with IBM enterprise storage (IBM FS7k) and Dell storage platforms (PowerStore, PowerVault, Data Domain) or equivalent (NetApp, HPE, IBM)..Good knowledge of SAN technologies (FC, iSCSI, zoning, multipathing).Familiarity with storage monitoring and reporting tools.Understanding of backup and recovery solutions (preferably Veeam with storage integration).Experience with data protection, encryption, and compliance standards.Strong troubleshooting and analytical skills.Effective communication and cross-team collaboration abilitiesPhysical Demands
Duties of this position are performed in a normal office environment.Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data. Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.7x24 on-standby support availabilityTypical Experience
10 years of experience in enterprise storage administration.Typical Education
Bachelor's degree in Computer Science, Information Technology, or related field.Notes
This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
Skills Required
Data Protection, Veeam, Cisco, Encryption, Iscsi, dell powervault , Brocade, Fc