Digital Commercial Technology Manager

Job Title : Digital + Commercial Technology Lead- Offshore Technical Resource Management

Mandate skills : Salesforce, Strong DTC, experience in SHOPIFY AND ADOBE EXP preferable, ( Anaplan)

Location : Hyderabad, India

Job Summary : We are seeking an experienced and dynamic Digital + Commercial Technology Lead to oversee and manage our offshore technical team in India. As the team lead, the ideal candidate will possess a strong background in IT delivery, outstanding leadership abilities, and a proven track record of supporting Sales & Marketing functions, including Digital, Commercial, Brands, Marketing, and 1P data stakeholders.

This role requires close collaboration with onshore teams and stakeholders to ensure seamless integration and delivery of technical solutions. Responsibilities include providing production support, managing work intake across diverse team portfolios, overseeing resource allocation, ensuring on-time and on-budget project execution, and managing team budgets. The successful candidate will also focus on talent management and maintaining high team morale.

Candidates must be willing to work onsite in Hyderabad four days a week and be available during US Eastern Standard Time hours.

Key Responsibilities :

• Leadership & Management : Lead and manage an offshore technical team, fostering high performance, motivation, attention to detail, and professional growth.
• Project Deliverables : Oversee the planning, execution, and delivery of technical projects, ensuring all timelines, scope, and budget requirements are met with urgency. Provide structured weekly status reports to the onshore team, highlighting progress on key initiatives.
• Collaboration : Partner closely with onshore teams to ensure offshore activities are fully aligned with overall business objectives and project goals.
• Resource Allocation : Effectively allocate and manage technical resources to meet project and operational demands, while continuously seeking ways to enhance team productivity. Ensure up-to-date and accurate reporting on resource assignments, clearly communicating who is responsible for each task or initiative.
• Quality Assurance : Implement and uphold quality assurance processes to maintain high standards of technical delivery.
• Communication : Ensure transparent and effective communication between offshore and onshore teams regarding production support, project status, risks, and issues. Understand business priorities and respond accordingly.
• Problem Solving : Proactively identify and resolve technical and operational challenges for seamless project execution.
• Stakeholder Management : Build and maintain strong relationships with key stakeholders by providing regular updates and addressing concerns or requirements.

Qualifications :

a Master’s degree is preferred.

Preferred Qualifications :

About Us : We are a leading organization committed to leveraging technology to drive business success. Our team is dedicated to innovation, collaboration, and delivering exceptional results. Join us and be a part of a dynamic and forward-thinking company.

How to Apply : Interested candidates are invited to submit their resume and cover letter detailing their relevant experience and qualifications.