Admission Counselor

Job Description

DETAILS :

• Job Title :  Consultant - Business Development
• Website : https : / / www.henryharvin.com /
• Location :  Phase 8B, Industrial Area, Sector 74, Mohali, Sahibzada Ajit Singh Nagar,

Punjab 140308

REQUIRED SKILLS :

★ Exceptional communication and persuasion skills, with a customer-centric mindset

★ Proficiency in CRM software and sales tools

★ Ability to maintain a minimum of 2.5 hours of talk time during an 8.5-hour shift

Roles & Responsibilities of Admission Counsellor / Sr. Admission Counsellor

❖ Managing Leads : Convert leads into prospects by connecting with them via phone calls. Present

the course offerings and benefits.

❖ Pitching Courses / Combo Deals to Customers : Introduce new courses and combo deals to

customers, offering discounts or seasonal promotions. Understand their educational needs and

requirements to provide tailored packages.

❖ Pre-Sales Follow-up : Send detailed course information via emails and follow up with customers

diligently. Call them back to offer discounts and address any inquiries.

❖ Post-Sales Follow-up : After customers agree to enroll, follow up with them to address any

issues they may face. Resolve their queries in coordination with the customer support team.

❖ Callbacks for Missed Leads : Make callbacks to missed leads and convert them into prospects.

❖ Update Conversions on WhatsApp Group : Share updates about total conversions in the PP

sales group on WhatsApp.

❖ Payment Verification : Ensure completed payments from candidates who have opted for the

course. Check the payment sheet and take necessary actions, such as creating batches

accordingly.

Submit your cv on : [HIDDEN TEXT] / 9289528844

Skills Required

Sales Tools, crm software