Job Description : Role Proficiency :
Perform end-to-end management of a single or portfolio of projects with TCV 500K - $1Mn in deliverables based or outcome-based model by delivering the agreed scope within the agreed timelines and cost. Fully ensuring the success and acceptance criteria of the project are met and customer satisfaction is enhanced.
Outcomes :
- Identify key stakeholders to ensure establishing and maintaining positive business relationships among stakeholders (internal or external)
- Maintain regular communication with customer / partner / supplier; addressing needs through empathy with their environment
- Define activities responsibilities critical milestones resources skills needs interfaces and budget. Optimize costs and time utilization minimise waste and deliver projects on time and budget as per the contract and agreed scope with a high quality result
- Anticipate all possible risks and manage them by applying the suitable risk management strategy; developing contingency plans
- Define and implement the governance model as per the project needs
- Plan and implement metrics driven management model and quantitatively assess the project health
- Orchestrate projects to develop or implement new internal or externally defined processes to meet identified business needs
- Effective implementation of software delivery methodologies and instil customer's confidence
- Build manage and nurture high performing teams providing individual and team mentoring ensuring high levels of team engagement and developing capabilities within team ensuring seamless communication and resolving conflicts
- Adopt and build software engineering best practices which can be leveraged by other teams
Measures of Outcomes :
Sprint velocity / team productivityPlanned schedule vs actualPlanned effort vs actualPlanned cost vs actualRetentionRequirement stability and effectiveness of scope change managementProduct quality (rework effort defect density defect leakage in various phases and number of rejected defects)Risk management indexAdoption of reusable components and artefactsCustomer satisfactionTeam satisfactionOutputs Expected : Scope Management :
Conduct requirements analysis, requirements elicitation, scope control, and scope prioritization based on customer needs and scope change managementDrive the creation of common standards such as design documents, traceability matrix, bridge documents, analysis methodologies and solution artefactsPartner with the customer to define their requirements / elicit requirements from solution envisioning workshopManage customers expectations by pre- planning deliverables like wireframes, prototypes, demos, MVPs etcConduct impact analysis of any scope changes across phases and negotiate with the customer for scope and Resource Planning :Consolidate estimates at a solution level, evaluate risks and validate estimates from a technical standpoint, assumptions, anddefining scope and boundaries
Review, validate and negotiate estimates across service linesConduct resource planning (pyramid, people development) at a project level based on project requirementsConduct impact analysis for changes and analyze corresponding impact to overall estimates and resource loadingIdentify the different roles and skills for each role, considering the constraints, pre-requisites and other project specific KPIsProject / Schedule Management :
Identify and plan the end-end activities required to meet the project acceptance criteriaPlan and manage multiple small / medium size projects / modules as defined within USTIdentify risks and mitigation strategies and implement the same to manage simple, small or medium size projects / modulesAnticipate items that cause schedule delays, schedule dependencies and manage them following the proper risk management planIdentify options to fast track the schedule and plans to implement the sameEstimate the work, plan and track the activities closely and report the progress on a regular basisRisk / Issue Management :
Proactively identify any dependencies that might impact the project KPIs, facilitate agreement with dependency owners andclosely track them on the plan
Identify and closely track the risks in the project and follow escalation pathDocument the risks and issues in the project, communicate them to all relevant stakeholders and closely track the impactStakeholder Management :
Identify the internal and external stakeholders on the projectDefine the RACIA chart and communicate the roles / responsibilities to the stakeholdersDefine the communication plan and implement the sameEnsure that stakeholder needs, concerns or complaints are understood and addressedTest and Defect Management :
Ensure the test approach is defined and agreed for the projectSupport system integration testing (functional / technical)Review / mentor team during test executionSupport defining the test strategy and scenariosUnderstand the business impact of defectsPrioritize the defects based on their criticality and severityParticipate in defect triage meetingsIdentify and analyse root cause of defectsInterpret the resultsConfiguration Management :
Ensure and drive the process within the scope of the projectProvide information / articulate / demonstrate work during configuration audits and implement corrective actionSoftware Development Process Tools & Techniques :
Define / adopt the right tooling strategy for the projectIndependently guide the team to develop efficient and high-quality work productsMeet project goals, ensure process compliance and mentor the teamGovernance :
Create continuous quality improvement planDefine QA processes / planTailor organization's quality guidelines and benchmarks to meet specific project quality requirements and processesIdentify root causes and implement necessary preventive / corrective actions to proactively address challenges that might impact project KPIsDomain / Industry Knowledge :
Guide team members to conduct research to keep abreast of the key business environment and competitive landscapeUnderstand how the proposed solution meets client requirementsIdentify the key industry parameters to achieve market sensingTechnology Concepts :
Understand customer's technology landscapeMap business requirements to technology requirementsSet expectations with the customerLeverage that knowledge in day-to-day work or upgrading skills of the teamProvide inputs on potential areas of opportunity for USTProfitability Management :
Analyse profitability for projectCreate profitability sheet based on resource planModify parameters in the profitability sheet and identify impact on marginsCarry out basic deal pricingApply project principles for improving the project profitabilityPricing & Licensing Models :
Define the pricing models for medium complex projectsConduct estimation for complex projects viz. FP / value-based pricing etcUnderstand pricing strategies and business models of relevant products, solutions or associated servicesReview simple proposalsKnowledge Management (KM) :
Establish a KM plan and platform that can be leveraged by new joiners to the projectEstablish a platform to enable knowledge sharing among the project team membersEnsure that the learnings from the project are contributed to the KM repositoryEnsure that the organization level KM Platforms (platform and content) is enabled for consumption by the projectAccount Management Processes and Tools :
Comply with account management activities and drive towards the account management KPIs relevant for the projectAbility to write contracts in a language mitigating potential risksCollaborate with other projects and enabling functions to deliver value to UST and to the customer in terms of ideas, automation, etcSolution Structuring :
Present the proposed solution to the customer highlighting the solution benefits and road map to achieveUnderstand the end in mind and define Win Themes. Carve out simple solution / POC to build confidence in the solutionReview the proposal for and Organizational Initiatives :Review other project artefacts with health assessmentActively participate in forums like PM forums and share best practices and learnings from own projectsAdopt learnings and reusable methodologies / tools from other projects to improve productivity and qualityConstantly enhance knowledge and implement the same to leverage the best software engineering methodologies, concepts, automation, etcTeam Development :
Implement a framework to assess the skill level of the team and work with the team to define a skill enhancement planNurture the innovation potential within the team and harness it to positively impact the project outcomesProvide feedback and enable the team to perform independently and growIdentify the career aspirations of the team members and guide / coach them to define a development plan to achieve the sameSkill :
Impact and InfluenceRelationship buildingProject strategy planningIdentify project risks and define action plans to manageDefine a project plan by breaking it down into individual project tasksCommunicate project progress to all relevant parties reporting on topics such as cost control schedule achievements qualitycontrol risk avoidance and changes to project specifications
Delegate tasks and manage team member contributions appropriatelyManage external contracted resources to achieve project objectivesOptimize project portfolio timelines and delivery objectives by achieving consensus on stakeholder prioritiesAssess the project heath using quantitative measures and change the course of action as neededConflict management within the team and with external stakeholdersCollaborate with different techno-functional teams within own and customer organization to ensure the right standards andpractices are implemented
Knowledge Examples :
A project methodology including approaches to define project steps and tools to set up action plansTechnologies to be implemented within the projectCompany business strategy and business processesDevelopment and compliance with financial plans and budgetsIPR principles and regulationStructured project management methodologies (e.g. agile techniques)Estimation techniquesMetrics analysis and quantitative managementRoot cause analysisPeople management including goal setting growth aspects and coachingUnderstanding of the quality and governance models of UST and the customer; aligning the deliverables to meet those standardsAdditional Comments :
We are seeking an experienced and highly organized Technical Project Manager with a strong background in native mobile platforms (iOS or Android) and proven experience in managing cross-functional technical teams. The ideal candidate will excel in project planning, team coordination, and communication, ensuring timely delivery of high-quality software products in alignment with business goals.
Key Responsibilities :
Lead end-to-end technical project delivery across mobile or web platforms, with a strong focus on native iOS or Android applicationsManage project timelines, budgets, scope, and deliverables using Agile, Scrum, or other suitable methodologiesCoordinate and collaborate with cross-functional teams including developers, QA, designers, product managers, and stakeholdersServe as the main point of contact for project updates, status reporting, risk management, and issue resolutionFacilitate sprint planning, daily stand-ups, sprint reviews, and retrospectivesMaintain clear and consistent communication across teams, escalating issues where necessaryTrack project progress and performance using tools such as Jira, Trello, Asana, or equivalentEnsure adherence to technical and quality standards throughout the development lifecycleMentor and guide junior project managers or team leads as neededRequired Qualifications :
Bachelor's degree in Computer Science, Engineering, or related field5+ years of project management experience in a technical environmentStrong understanding and hands-on experience with native mobile development (iOS with Swift / Objective-C or Android with Kotlin / Java)Proven experience managing technical teams and delivering complex software projectsExcellent organisational, analytical, and problem-solving skillsStrong verbal and written communication skills; ability to communicate clearly with both technical and non-technical stakeholdersDemonstrated ability to control project scope, timelines, and resource allocationProficient with project management and collaboration tools (e.g., Jira, Confluence, MS Project, Slack, Notion)Skills :
Native mobile developmentProject managementPeople management(ref : hirist.tech)