Customer Service Sales Representative

Company Description

Casa Company Ltd. is dedicated to revolutionizing the traditional salon experience through innovative mobile salon services. Our mission is to combine beauty and convenience by bringing our professional services directly to our clients, eliminating the hassle of scheduling, commuting, and waiting. With a focus on customer satisfaction, we deliver high-quality, personalized beauty experiences in the comfort of each client’s chosen space. Join us in redefining the beauty and self-care industry with this transformative approach.

Role Description

The Customer Service Sales Representative will be responsible for delivering exceptional customer support, addressing customer inquiries, and promoting services to new and existing clients. The role involves actively engaging with customers to provide tailored solutions, handling bookings, and maintaining a positive client experience. This is a full-time on-site role based in the Greater Toronto Area, Canada.

Qualifications

• Customer service and client relationship management skills
• Proficiency in sales and promotional strategies
• Excellent communication and interpersonal abilities
• Time management and organizational skills
• Proficiency in Microsoft Office Suite and other relevant software
• Strong problem-solving and conflict-resolution capabilities
• A professional demeanor and commitment to customer satisfaction
• Experience in the beauty or retail industry is a plus
• High school diploma or equivalent; additional education or certifications in customer service or sales is an advantage