Workeforce Management / Senior Consultant Specialist

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Senior Consultant Specialist

In this role, you will :

Cost and Workforce Management

Headcount planning, forecasting and target Management (perm & non perm)

Management of Boundary Changes, Target Adjustments and Handshakes, Capitalisation monitoring, working with a variety of other teams.

Accountable for advising on cost and headcount approvals to ensure adherence to budgets, forecasts, any HC caps and workforce plans

Collaborate with Regions / account leads / PMO and facilitate funding arrangements

Financial Resource Plan : Accountable for the VSIP and allocated budget by Governed Portfolio for the respective functions they support.

Direct Cost : Accountable for managing, tracking, and variance explanation of Direct Cost forecasts, actuals and working budget.

Third Party Spend (TPS) Management

Thorough review of contracts (new / renewal / extension / variation) before TPS submission for approval. Ensuring that contract includes proper scope, deliverables, delivery milestones, contract value for money, payment terms, etc.

Follow TPS submission timelines and approval guidelines of Cost & Commercial Board.

Track and maintain MI on 3rd party spend for the function.

Verifying Third Party accruals calculation as shared by WPB IT COO for monthly creation and releases.

Resource Tracking : Accountable for managing, tracking, and reporting Workforce forecasts and actuals. Interface with COO to ensure Workforce forecast and actuals are within the constraints of the AOP. Facilitate role submissions (new / extension / variation) and approvals.

Business Framework Management : Accountable for maintenance of the Business Framework (HR Node & Cost Centre Structure), as well as resource location, people moves etc. for the relevant sub-function being supported, working with the relevant horizontal function

Cost Targets : Accountable for delivering any resource related cost saving targets ( Permanent Headcount Cap) for the function and reporting any variance explains

Efficiency (RTB / CTB) targets (Tracking / reporting / contribution to efficiency targets) on People, Third Party (SCO), Cloud (optimisation), etc.

Other BM support : Supporting team on Half yearly impairment exercise, closure of CAM challenges, RTB headwinds, Furlough planning / execution / reporting, etc.

Requirements

To be successful in this role, you should meet the following requirements :

Ability to distil complex and varied data into meaningful information; good process analysis and problem solving skills.

Attention to detail and ability to ensure that information is captured in a timely manner.

Strong written and verbal communication skills.

Excellent financial management ability.

• Understanding of the HSBC Group Operating Model across all Global Businesses

Ability to quickly understand requirements and concerns and deliver a quality response.

Proven ability to prioritize workload effectively in line with priorities.

‘Can Do’ attitude. Willing to turn a hand to whatever task is required.

Ability to build relationships by communicating, influencing and negotiating effectively with business heads, senior managers, technical experts across functions.

Willingness to own work and problems and see through to completion and to use own initiative to resolve issues.

Strong interpersonal skills, and ability build and maintain global team relationships.

Ability to work with minimal supervision and a flexible approach to working hours and responsibilities.

Self-motivation, and a proven rapid learning capability in a changing environment are essential.

Able to work independently, proactively and under pressure against multiple deadlines.

Aspiring : ambitious to provide the highest standards of delivery and to embed them within the team.

Driving : set stretching goals for self and team and deliver them with courage and tenacity.

Mobilizing : authentically engage with team, colleagues and business partners to deliver at pace.

Sustaining : make considered decisions that protect and enhance HSBC values, reputation and business.

CA / MBA (Finance) with proven experience (5-8 years) in regional or functional financial budgeting, strategic planning, communication, and people / third party management processes.

Previous background of working in a matrix organization structure; ability to persuade individuals at different levels.

Evidence of delivery in a similar role within a global organization.

Strong financial acumen and comfort with numbers.

Hands on experience with Confluence and keen to learn ERP such as Fusion, Archer, Cognos and Internal HSBC systems (GPDM, Pioneer HC, Pioneer TPS)

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.