AI & Operational Excellence Specialist

This job is with S&P Global, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

About the Role :

Grade Level (for internal use) :

09 Job Description Summary

We are seeking an experienced professional with a strong background in Technology, Operational Excellence, and automation. This role is an individual contributor position, requiring a self-starter who can drive initiatives independently while collaborating with cross-functional teams. The ideal candidate will combine expertise in LEAN methodologies, process optimization, and AI / LLM technologies with excellent communication and stakeholder management skills.

Key Responsibilities :

Lead process improvement and automation initiatives with minimal supervision.

Apply LEAN methodologies to optimize workflows and enhance efficiency.

Leverage AI / LLM technologies to design and implement innovative solutions in operational processes.

Partner with stakeholders across levels to align objectives, negotiate priorities, and co-create AI / LLM use cases that deliver measurable business impact.

Present findings, recommendations, and progress updates effectively to leadership and peers.

Solve complex business challenges through structured problem-solving and data-driven analysis.

Key Skills & Requirements :

5+ years of proven experience as an individual contributor in a similar industry

Strong expertise in Operational Excellence, LEAN, and process optimization

Practical experience with AI / LLM technologies and integration in operations

Exceptional communication, presentation, and stakeholder management skills

Ability to thrive in fast-paced, high-visibility environments with strong analytical and problem-solving abilities, using AI / LLM tools as accelerators.

What's In It For You?

Our Mission :

Advancing Essential Intelligence.

Our People :

We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.

Our Values :

Integrity, Discovery, Partnership

Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits :

We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global.

Our benefits include :

Health & Wellness : Health care coverage designed for the mind and body.

Flexible Downtime : Generous time off helps keep you energized for your time on.

Continuous Learning : Access a wealth of resources to grow your career and learn valuable new skills.

Invest in Your Future : Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

Family Friendly Perks : It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

Beyond the Basics : From retail discounts to referral incentive awards-small perks can make a big difference.

For more information on benefits by country visit : https : / / spgbenefits.com / benefit-summaries

Global Hiring and Opportunity at S&P Global :

At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

Recruitment Fraud Alert :

If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment / delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here.

Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race / ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.  Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to :   EEO.Compliance@spglobal.com  and your request will be forwarded to the appropriate person.

US Candidates Only :     The EEO is the Law Poster http : / / www.dol.gov / ofccp / regs / compliance / posters / pdf / eeopost.pdf   describes discrimination protections under federal law.   Pay Transparency Nondiscrimination Provision - https : / / www.dol.gov / sites / dolgov / files / ofccp / pdf / pay-transp_%20English_formattedESQA508c.pdf

20 - Professional (EEO-2 Job Categories-United States of America), DTMGOP202.1 - Middle Professional Tier I (EEO Job Group), SWP Priority - Ratings - (Strategic Workforce Planning)]]>