Senior Process Manager - Advisory & Portfolio Intelligence Credit Reporting

FC Global Services India LLP (First Citizens India), a part of First Citizens BancShares, Inc., a top 20 U.S. financial institution, is a global capability center (GCC) based in Bengaluru. Our India-based teams benefit from the company's over 125-year legacy of strength and stability. First Citizens India is responsible for delivering value and managing risks for our lines of business. We are particularly proud of our strong, relationship-driven culture and our long-term approach, which are deeply ingrained in our talented workforce. This is evident across all key areas of our operations, including Technology, Enterprise Operations, Finance, Cybersecurity, Risk Management, and Credit Administration. We are seeking talented individuals to join us in our mission of providing solutions fit for our clients' greatest ambitions.

Job Description

Value Preposition

The role involves providing complex analytical support and expertise to Credit leadership through research, data gathering, developing, and executing risk identification. Includes responsibility to evaluate potential losses while developing high-impact solutions to minimize or eliminate risk and lead improvements to current processes and procedures and ensures compliance with relevant rules and regulations. Important factor is the ability to interpret Credit Information, identify key drivers, practices and trends, and identify risk based on the information and data insights. Ideally, would be involved in proposing measures to address the risk issues to enhance the Credit Risk Management.

• Position Title - Senior Process Manager- Advisory & Portfolio Intelligence- Credit Reporting
• Career Level - P5
• Job Category - Vice President
• Job Location - Bangalore
• Work Model - On Site

About The Team

Advisory & Portfolio Intelligence operates under the umbrella of the enterprise-wide Credit Administration & Infrastructure Organization (CA&I). The team actively collaborates and partners within the broader Credit Risk framework, drawing upon our collective credit institutional knowledge

This involves a range of activities : from credit risk monitoring alongside our Credit leadership, to enhancing the capabilities of our existing monitoring and reporting through collaboration with the Business Intelligence & Risk Reporting (BI&RR) team and ensuring robust risk identification and controls within our reporting in partnership with the broader Credit Administration & Infrastructure (CA&I team.

The Advisory & Portfolio Intelligence team is responsible for -

The team performs complex data analysis, prepare technical reports by examining and summarizing the data and assists in requirement creation to support business initiatives. Furthermore, it involves expertise of credit risk analytics through research, data interpretation and deeper understanding of Credit Risk and risk frameworks for creating complex risk evaluation and strategies to address evaluation results

Impact

Creates improvements to current processes and procedures, and ensures compliance with relevant rules and regulations

Key Deliverables

Essential Functions

Skills And Qualification

The person in this role should have strong risk management expertise, deeper understanding of credit risk, exceptional written and verbal communication skills, strong understanding of banking business processes, stakeholder management skills and the ability to manage multiple projects and deadlines at once.

This will require broad knowledge of consumer and commercial banking products and services, as well as applicable laws and regulations.

Functional Skills

Technical / Business Skills

Relationships & Collaboration

Accessibility Needs

We are committed to providing an inclusive and accessible hiring process. If you require accommodations at any stage (e.g. application, interviews, onboarding) please let us know, and we will work with you to ensure a seamless experience.

Equal Employment Opportunity

FC Global Services India LLP (First Citizens India) is an Equal Employment Opportunity Employer. We are committed to fostering an inclusive and accessible environment and prohibit all forms of discrimination on the basis of gender, religion, caste, disability, sexual orientation, economic status or any other characteristics protected by the law. We strive to foster a safe and respectful environment in which all individuals are treated with respect and dignity. Our EEO policy ensures fairness throughout the employee life cycle.

Skills Required

Data Analysis, Stakeholder Management, Reporting, Sql, Python, Risk Management