Senior Technical Architect - Life Sciences

Job Category

Customer Success

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Strategic Advisor who designs and delivers complex enterprise scale Salesforce solutions for Customers. He / She brings together teams across different stakeholders to realize a vision. As Sr. Technical Architect you will become a deep Health Cloud Domain and Product expert and will work closely with delivery teams to ensure customer success. The Technical Architect will be responsible for successfully solutioning the enterprise application E2E, designing and building the Salesforce Industry-specific Life Sciences, Health industry solutions.

The Technical Architect will lead the technical design and implementation of Salesforce solutions, ensuring compliance with industry regulations (HIPAA, GxP, etc.) and alignment with business goals. The ideal candidate combines deep Salesforce expertise with strong domain understanding of pharmaceuticals, biotech, medtech, or healthcare providers.

The Sr. Technical Architect will support the full implementation lifecycle, from scoping to deployment in an evolving ecosystem consisting of clients and partners. He / She will be responsible for successfully solutioning the enterprise application E2E, designing and building the Salesforce Industry-specific Health industry solutions.

As a Sr. Technical Architect, you will become a deep product expert with Industry Health Cloud applications, and work closely with our sales and delivery teams to ensure customer success. The Sr. Technical Architect maintains an ongoing comprehensive understanding of the cloud-computing ecosystem.

This Sr. Technical Architect you will also be responsible for engaging with potential customers during the presales process, understanding their business needs and designing tailored Salesforce solutions that align with their objectives.They will work closely with sales team, clients and technical delivery teams to ensure the proposed solutions are technically sound, deliverable and fit within the client's business processes.

Responsibilities :

• Serve as the Sr technical Architect for Salesforce Life Sciences Cloud implementations, including Health Cloud and other related Salesforce products.
• Architect and design scalable, secure, and high-performance Salesforce solutions that align with industry best practices and compliance standards (e.g., HIPAA, PHI, GxP).
• Define and oversee data models, security architecture, API integrations (FHIR / HL7), and performance optimization strategies.
• Lead a team of architects focused on driving optimized solutions for our Health industry clients leveraging Salesforce Health Cloud, Service Cloud, Sales Cloud, and Experience Cloud.
• Create integration, data migration and implementation strategies that maximizes standard out of the box capabilities from the product.
• Serves as a trusted advisor to the client.
• Lead the technical architecture team for an enterprise level customer engagement.
• Participate in pre-sales activities such as discovery and technical deep-dive sessions, Proof-Of-Concept development with prospects, estimations, help in creating release roadmap, timelines etc.
• Connects with Salesforce Product teams to support client implementations.
• Lead functional and technical workshops. Demonstrate leadership skills in designing, delivering, testing, and deploying.
• Work collaboratively and have very strong communication skills & creative thinking.
• Play program architect and advisory role, as needed.
• Expertise in User Journey preparations, User Story reviews, Data Modeling, Apex Design Patterns, LWC, and other modern UI techniques.
• Serve as a trusted advisor to the client driving conversations with their Enterprise Architects and business partners that shape the architectural vision, and establish a program architectural roadmap.
• Lead customer expectations negotiate solutions to sophisticated problems with both the customer and third-party partners
• Guide our customers, partners, and implementation teams on how best to implement digital transformation with the Salesforce platform using Salesforce Industries.
• Establish trust with the customer's leadership, promoting and / or implementing standard processes with SFI and Salesforce
• Build out sophisticated business processes using native Salesforce Industries technology and the toolkit of the platform and integration tools.
• Research, recommend and implement AppExchange applications and Salesforce upgrades to help meet business needs.
• Successfully create custom enterprise applications using and integrate with other enterprise systems.
• Work closely with Delivery Managers, Solution Architects and directly with clients to architect technology solutions to meet client needs.
• Highlight and lead risk areas in the solution in a proactive manner, and commit to seeing an issue through to completion.

Qualifications :

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and , and our AI agents accelerate your impact so you can . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Skills Required

Identity And Access Management, Hipaa, Html, Css, Gxp, Integration Architecture, Hl7, Javascript