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HR & Soft Skills Training Manager

HR & Soft Skills Training Manager

ConfidentialDelhi, India
5 days ago
Job description

Position Summary

We are looking for a highly experienced and certified HR Manager with a profound expertise in HR and Soft Skills training. The ideal candidate will be a strategic thinker with over a decade of experience in designing, delivering, and managing comprehensive training programs in both in-person and virtual formats. This role is pivotal in developing our internal talent as well as clients and ensuring our training methodologies remain at the forefront of the industry.

________________________________________

Key Responsibilities

1. Training Delivery & Facilitation :

  • Design, develop, and deliver high-impact training modules on a wide range of HR topics and essential Soft Skills (e.g., Leadership, Communication, Team Building, Negotiation, Customer Service, Presentation Skills etc).
  • Facilitate engaging and effective training sessions for diverse audiences, including clients & corporates, employees at all levels, academic faculty, leadership teams.
  • Masterfully utilize both in-person and virtual training platforms (e.g., Zoom Meeting, Zoho Meeting, LMS integrations) to ensure an interactive and impactful learning experience.

2. Program Design & Strategy :

  • Conduct training for clients / corporates using Blue Ocean's proprietary HR certification courses.
  • Conduct thorough Training Needs Analysis (TNA) to identify skill gaps and development opportunities across the organization.
  • Develop a strategic L&D roadmap aligned with the company's business objectives and academic goals.
  • Create and curate training content, participant workbooks, presentations, e-learning modules, and quick reference guides.
  • 3. L&D Operations & Management :

  • Manage the end-to-end training cycle, from scheduling to delivery and post-training evaluation.
  • Leverage Learning Management System (LMS) features to track participation, progress, and program effectiveness.
  • 4. Evaluation & Impact Analysis :

  • Develop and implement robust evaluation frameworks (e.g., Kirkpatrick Model) to measure the effectiveness and ROI of training programs.
  • Analyze feedback and performance metrics to continuously refine and improve training content and delivery methods.
  • Prepare and present detailed reports on training activities, outcomes, and strategic recommendations to senior management.
  • 5. Coaching & Mentoring :

  • Provide one-on-one coaching and mentoring to managers and high-potential employees to support their professional development.
  • Requirements

    Education :

    Master's degree in Human Resources or Organizational Psychology, or a related field is mandatory.

    Certification :

    Active professional certification in at least one of the following :

    o SHRM-SCP or SHRM-CP (Society for Human Resource Management)

    o SPHRi or PHRi (HRCI - Global Credentials)

    o CIPD (Chartered Institute of Personnel and Development)

    Experience :

    o A minimum of 10 years of proven experience specifically in HR and Soft Skills training.

    o Demonstrated expertise in facilitating training through both in-person and virtual modes.

    o Preferred : Prior experience within the training & development industry, consulting firms, or the academic / education sector (e.g., corporate universities, management institutes).

    Essential Skills & Competencies :

  • Exceptional Presentation & Facilitation Skills : Ability to command a room (physical and virtual) and engage audiences dynamically.
  • Subject Matter Expertise : Deep knowledge of HR principles, practices, and current industry trends, coupled with expert-level soft skills training capability.
  • Technological Proficiency : High comfort level with virtual training technology, LMS, MS Office Suite, and content creation tools.
  • Strategic Mindset : Ability to think strategically and translate business needs into effective learning solutions.
  • Communication Skills : Outstanding verbal and written communication skills, with the ability to articulate complex concepts clearly.
  • Interpersonal Skills : High emotional intelligence, empathy, and the ability to build rapport quickly with diverse groups.
  • Analytical Abilities : Strong data analysis skills to measure training effectiveness and make data-driven decisions.
  • Benefits

    What We Offer

  • A competitive compensation package commensurate with experience.
  • An opportunity to lead and shape the L&D function in the World's Number One Training Organisation & the only Super Brand in the Training Industry.
  • A dynamic and intellectually stimulating work environment.
  • Professional development and growth opportunities.
  • Skills Required

    Ms Office Suite, Soft Skills Training

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