Responsibilities
- Represent Pinkerton's core values of integrity, vigilance, and excellence.
- Onboard, orient, and train new hires in an instructor-led environment
- Conduct needs-assessments by working with subject matter experts and other key stakeholders to identify knowledge gaps, objectives, training needs, etc.
- Collaborate with colleagues to build and edit training content aligned with best practices and quality standards, such as case studies, presentations, eLearning modules, handouts, etc.
- Review and maintain training materials and records accurately, auditing for updates and revisions regularly
- Perform instructor-led style training for new hires
- Perform other related duties as required
- Strong customer service skills
- Flexibility to work all shifts, and willingness to assist the team when needed as instructor or operating monitoring Security systems, Incident management and report writing as required
- All other duties, as assigned.
Qualifications
Bachelors in adult education, organizational behavior, psychology, project management or a related field and / or equivalent experience in training / coaching, adult education, curriculum design, content creation, Corporate SecurityCompetencies :
Confidence, especially with public speakingAbility to multitask and balance workload and competing prioritiesAbility to work with minimal directionTakes initiative and is proactive in utilizing available time to make thoughtful contributions to support team projects and tasksCreative and detail orientedFlexibility / Adaptability, comfortable with fast-paced changeAbility to work collaboratively and independentlyCritical thinking; ability to synthesize multiple ideas or conceptsEmotional Intelligence and intuitive to unexpressed needs of othersExceptional verbal / written communication skillsSkills Required
Emotional Intelligence, Public Speaking, corporate security, Content Creation