Pharmacy Retail Operations Director

Pharmaceutical Retail General Manager job description includes overseeing day-to-day operations, managing staff, controlling inventory, ensuring compliance, and driving sales and profitability.

Responsibilities

• Operations Management : Oversee all daily operations of the retail pharmacy, ensuring efficient workflow and adherence to company policies.
• Sales and Profitability : Set sales targets, monitor P&L (profit and loss) statements, and implement strategies to achieve revenue and market share goals.
• Staff Management : Recruit, hire, train, and manage pharmacy staff, including setting performance goals and conducting performance reviews.
• Inventory Control : Manage inventory levels to ensure availability of products, oversee ordering, and ensure proper storage of pharmaceuticals.
• Compliance and Quality : Ensure the pharmacy complies with all relevant regulations and maintains high standards for patient care and medication dispensing.
• Customer and Professional Relations : Build and maintain strong relationships with customers and healthcare professionals, and resolve customer issues.
• Strategic Planning : Develop and implement long-term and short-term business plans and strategies to drive growth and identify new opportunities.
• Financial Oversight : Manage budgets, control expenses, and monitor key performance indicators to ensure financial health.

Qualifications

Required Skills