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Telesales Executive

Limelight Lab Grown DiamondsMumbai Metropolitan Region, India

13 days ago

Job description

Company profile :

Starting in 2019, Limelight Lab Grown Diamonds Ltd has been India’s leading

sustainable diamond luxury brand offering lab-grown CVD diamond-studded

jewellery. Headquartered in Mumbai, Limelight has been able to spread its wings

in India with a network of over 65+ partners in cities like Hyderabad, Bangalore,

Chennai, Kolkata, Delhi, Surat, Mumbai, etc. Backed by the world’s largest lab-grown diamond production unit that boasts of rough diamond production of over

5 million carats each year, we come with the strength of a wide range of

jewelry for our customers.

Job Title : Telesales Executive

Location : Andheri (West), Mumbai

Job Summary :

We are seeking a dynamic and enthusiastic Telesales Executive with excellent

communication skills and a professional appearance to join our team. The ideal candidate

should have the ability to build rapport with clients over the phone, maintain a positive

attitude, and effectively promote our products / services.

Key Responsibilities :

Make outbound calls to prospective clients to introduce and promote the company’s

products and services.

Understand customer needs and effectively tailor communication to maximize sales

opportunities.

Drive sales conversion by following up with leads, handling objections, and closing

deals efficiently.

Achieve a minimum sales conversion rate of X% (customizable based on your targets)

on qualified leads.

Build and nurture strong, long-term relationships with clients to ensure customer

satisfaction and repeat business.

Maintain accurate and up-to-date records of all sales activities and client interactions in

the CRM system.

Consistently meet and exceed daily, weekly, and monthly sales targets.

Collaborate closely with the sales team to implement strategies for market penetration

and customer acquisition.

Requirements :

Fluent in both English and Hindi, with excellent verbal communication skills.

A friendly, confident, and professional telephone manner.

Strong interpersonal skills with the ability to connect and engage with a wide range of

clients.

Well-groomed and presentable, maintaining a professional and approachable demeanor.

Target-oriented with a strong sales mindset, focused on achieving KPIs such as sales

volume and conversion rate.

Prior experience in telesales, customer service, or a related field is preferred and will be

an advantage.

Qualifications :

Minimum High School Diploma or equivalent.

Prior sales or telemarketing experience is preferred but not mandatory.

Comfortable working in a fast-paced environment with tight deadlines.

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Executive • Mumbai Metropolitan Region, India

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