No longer accepting applications
ServiceNow ITSM Technical Lead
N2S.Globalanand, India1 day ago
Job descriptionCustomize ServiceNow modules including Incident, Problem, Change, CMDB, and Knowledge. Develop workflows, business rules, UI policies, ACLs, and integrations using REST / SOAP APIs. Leverage Flow Designer, RPA, and AI-powered automation tools. Provide technical guidance and mentorship to development teams. Enforce coding standards and best practices. Oversee platform governance, performance optimization, and license management. Act as the primary technical contact for ServiceNow initiatives. Collaborate with cross-functional teams to gather requirements and deliver solutions. Prepare technical documentation and lead workshops or demos. 07–14 years of IT experience, with 7+ years in ServiceNow development and leadership. Strong expertise in ServiceNow (Washington release or later), ITSM, ITIL, and cloud platforms. ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist – ITSM. Proficiency in JavaScript, HTML, CSS, XML, Angular, Jelly Scripting, and REST APIs. Experience with CMDB, Discovery, and integrations (e.g., Snowflake, ERP systems). Familiarity with ITOM, ITBM, and AI / ML capabilities in ServiceNow. Experience in Agile / Scrum environments. Strong analytical, problem-solving, and communication skills. Ability to manage vendor relationships and third-party integrations. Hybrid or remote options depending on the organization. Occasional travel may be required for stakeholder meetings or workshops.
Job Summary :
We are looking for a seasoned ServiceNow ITSM Technical Lead to architect, develop, and optimize ITSM solutions on the ServiceNow platform. This role involves leading technical teams, driving platform innovation, and ensuring alignment with ITIL best practices and enterprise goals.
Key Responsibilities :
Platform Architecture & Strategy
- Lead the design and implementation of ServiceNow ITSM, ITOM, and automation solutions.
- Architect scalable and secure platform configurations and integrations.
- Define and execute the ServiceNow roadmap in alignment with business and IT strategies.
Development & Customization
Leadership & Governance
Stakeholder Engagement
Required Qualifications :
Preferred Skills :
Location & Work Mode :
Create a job alert for this search
Servicenow Lead • anand, India
Related jobs
- Promoted
ServiceNow Consultant (Discovery & CMDB) – Immediate Joiner
NEYOAhmedabad, IN Hyderabad | Bangalore | Pune | Mumbai.Immediate Start (within 5 days).Neyo Ltd is seeking a ServiceNow Consultant with solid hands-on experience in Discovery and CMDB within the ITOM suite.The idea...Show moreLast updated: 1 day ago
- Promoted
ServiceNow Developer
Tata Consultancy Servicesvadodara, gujarat, in Development is the key (No admin profiles).Implementation of ITSM module in ServiceNow.Service Catalog, Item Designer, Flow Designer.
Integrations with other systems.Show moreLast updated: 30+ days ago
- Promoted
ServiceNow Developer
INRYvadodara, gujarat, in In the Age of AI, Cprime reshapes operating models and rewires workflows to deliver enterprise transformation.For over two decades, we've transformed how Fortune 500 companies operate, aligning and...Show moreLast updated: 30+ days ago
- Promoted
ServiceNow Architect
CliqHRAhmedabad We are looking for an experienced ServiceNow Architect to design and lead scalable ServiceNow solutions that drive digital transformation.
You will work closely with stakeholders and enterprise arch...Show moreLast updated: 30+ days ago
- Promoted
Lead ServiceNow Developer
Buxton ConsultingNadiad, IN Position : Lead ServiceNow Developer.IST daytime with a few hours overlapping PST until 12 PM PST (which is 3 pm IST to 12.
ServiceNow, Human Resource Service Delivery (HRSD), Customer Service Manage...Show moreLast updated: 23 days ago
- Promoted
ServiceNow Developer
DigileAhmedabad, IN Design, develop, configure, and customize ServiceNow applications and modules (ITSM, ITOM, HRSD, CSM, etc.UI policies, business rules, and integrations.
ServiceNow REST / SOAP API integrations.Ensure ...Show moreLast updated: 16 days ago
- Promoted
Sr. ServiceNow Developer
Crest DataAhmedabad, IN Consult internal customers on industry and ServiceNow best practices.Lead and own all technical aspects of project delivery and solution delivery including Application UI Configuration, Workflow Co...Show moreLast updated: 30+ days ago
- Promoted
ServiceNow Senior Consultant
Enable, a Fujitsu companyvadodara, gujarat, in CRN Magazine Fast50 Ranking 2017-2019.Asia Pacific & Japan ServiceNow Elite Partner of the Year 2022.WFH & Office Flexible Arrangement.
Work from ANYWHERE in the World 8 Weeks Per Year.An Australian...Show moreLast updated: 10 days ago
- Promoted
ServiceNow IRM Developer
EXLAhmedabad, IN We’re Hiring – ServiceNow IRM Developer / Sr.Role : ServiceNow IRM Developer / Senior Developer.Expertise : ServiceNow ➡️ IRM - Integrated Risk Management (HANDS ON MANDATORY).The ideal candidate sho...Show moreLast updated: 1 day ago
- Promoted
ServiceNow Lead / Architect
Mumba Technologies, Inc.Vadodara, IN Must have 10 years of experience in modules ServiceNow experience with Human Resource Service Delivery (HRSD), Configuration Management Database (CMD),CSM and IT Service Management (ITSM).Must have...Show moreLast updated: 15 days ago
- Promoted
ServiceNow Architect
Enterprise Minds, Incahmedabad, gujarat, in The ideal candidate will have a proven track record of leading architecture, design, and delivery of ServiceNow solutions in large, complex environments.
Lead the architecture, design, and implement...Show moreLast updated: 30+ days ago
- Promoted
ServiceNow Developer
Enterprise Minds, IncVadodara, IN The ideal candidate will have hands-on experience in building workflows, integrations, and custom applications that drive business efficiency.
Design, configure, and customize ServiceNow modules (IT...Show moreLast updated: 2 days ago
- Promoted
ServiceNow Architect
Solugenix India PVT LTDVadodara, IN Mandatory Skills & Responsibilities : .ServiceNow Implementation Projects.Passionate about technologies and ServiceNow in particular.
Mandatory recent experience in CSM (Customer Service Management) i...Show moreLast updated: 2 days ago
- Promoted
Servicenow Lead / Architect
Mumba Technologies, Inc.Ahmedabad, Republic Of India, IN Must have 10 years of experience in modules ServiceNow experience with Human Resource Service Delivery (HRSD), Configuration Management Database (CMD),CSM and IT Service Management (ITSM).Must have...Show moreLast updated: 15 days ago
- Promoted
ServiceNow Integration Specialists(SAP Integration)
xTagNadiad, IN 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝗡𝗼𝘄 𝗜𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗶𝗼𝗻 𝗦𝗽𝗲𝗰𝗶𝗮𝗹𝗶𝘀𝘁 (𝗦𝗔𝗣 𝗜𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗶𝗼𝗻).𝗦𝗵𝗶𝗳𝘁 : PST Time Zone (Starting from 5 PM IST onwards).
𝗔𝘃𝗮𝗶𝗹𝗮𝗯𝗶𝗹𝗶𝘁𝘆 : 8–9 hours per d...Show moreLast updated: 1 day ago
- Promoted
Lead ServiceNow Developer / Architect
Solugenixanand, gujarat, in Solugenix is a leader in IT services, delivering cutting-edge technology solutions, exceptional talent, and managed services to global enterprises.
With extensive expertise in highly regulated and c...Show moreLast updated: 30+ days ago
- Promoted
ServiceNow Developer
TEKsystems Global Services in Indiaahmedabad, gujarat, in ITSM, ServiceNow Development, JavaScript, REST / SOAP Integrations.ITSM processes and hands-on experience in designing and developing ServiceNow solutions.
Design, develop, configure, and maintain cor...Show moreLast updated: 23 days ago
- Promoted
Senior ServiceNow Developer
Enterprise Minds, IncAhmedabad, IN We're Hiring! | Senior ServiceNow Developer / Architect 🚨.We’re looking for an experienced Senior ServiceNow Developer / Architect 🚨to join our growing team.
Role : Senior ServiceNow Developer / Architec...Show moreLast updated: 30+ days ago