General Manager (India)

General Manager (India)

Location : Mohali / Chandigarh (On-site)

Type : Full-time

Role Summary

We need an operator—not a coordinator. You will run daily operations, fix problems without hand-holding, and drive outcomes across Admin, HR partnership, Recruiting, and IT coordination. You’ll build the team, set the pace, and enforce standards so the office runs clean, fast, and audit-ready. If something is unclear, you take charge, decide, and move.

Core Responsibilities

1) Operations Leadership (Own the Floor)

• Orchestrate day-to-day office operations : schedules, calendars, space planning, visitor / security, supplies, vendor control, travel, couriers, and on-ground errands.
• Stand up and maintain SOPs / checklists for every recurring task; enforce SLAs and escalate blockers early.
• Drive cross-team coordination with U.S. counterparts; turn vague asks into clear tasks with owners and deadlines.
• Produce weekly Ops Pack (status, risks, decisions needed, next week plan).

2) Recruiting & Team Build (India for U.S. Operations)

3) HR Partnership & Policy Implementation

4) IT & Systems Coordination

5) Administration & Compliance

6) Continuous Improvement (Remove Waste)

Decision Rights & Guardrails

24 hours or by a cross-team dependency, escalate with a written plan and options.

SLAs & KPIs (What “Good” Looks Like)

30 / 60 / 90 Plan

Qualifications

Who You Are (Non-Negotiables)

Compensation & Growth

Competitive salary with rapid responsibility growth tied to performance and KPI delivery.