Responsibilities :
- Lead cross-functional programs spanning engineering, product, and business, ensuring alignment with business goals.
- Define program scope, timelines, deliverables, and success metrics in collaboration with stakeholders.
- Identify and mitigate risks, dependencies, and bottlenecks across teams.
- Drive technical discussions, architecture reviews, and decision-making processes.
- Ensure high-quality, on-time delivery of SaaS products and features.
- Lead scrum teams in moderate to high complexity workstreams across Bangalore and Pune.
- Conduct Agile training sessions, workshops, and retrospectives to improve team maturity.
- Oversee adherence to Agile ceremonies (Daily Standups, Sprint Planning, Reviews, Retrospectives).
- Work closely with Product Owners to refine backlogs, prioritize work, and improve sprint planning.
- Measure and improve Agile metrics (commitment accuracy, velocity, cycle time, lead time, sprint burndown).
- Foster a culture of transparency, accountability, continuous improvement, collaboration, and innovation.
- Drive data and metric-driven continuous improvement through influence and collaboration.
- Manage interdependencies between agile teams.
- Partner with Product Owners and Engineering Managers to support short and long-term release planning, maintaining a healthy work backlog.
- Manage dependencies and coordinate backlog activities across multiple product teams.
- Assist product owners, business analysts, and other team members in refining the backlog
and ensuring a steady stream of work for the team.
Ensure alignment of backlogs to avoid conflicts and maximize resource efficiency.Configure and maintain JIRA boards, workflows, and dashboards to support agile processes.Ensure JIRA is used effectively for tracking and reporting progress on backlog items.Train and coach team members on agile practices, JIRA usage, and backlog management.Report on team progress each sprint using defined metrics.Participate in project estimation sessions with technical and business stakeholders.Oversee and manage scope, timeline, quality, goals, and deliverables that support business objectives.Assess team maturity and coach the team to higher levels of maturity at a sustainable pace.Requirements :
Engineering graduate from a recognized and accredited engineering college or university.Excellent leadership skills.Strong problem-solving abilities during project execution.5+ years of experience as a Scrum Master with strong Agile knowledge.5+ years of experience with JIRA.5+ years of experience working directly with customers and managing stakeholders.Certified Scrum Master (CSM).Strong communication and interpersonal skills, with the ability to work effectively with both technical and non-technical teams.Knowledge and / or experience in the US healthcare domain is a plus.Masters degree in a related field or Business Administration (MS or MBA) preferred.SAFe certification preferred(ref : hirist.tech)