Aelum Consulting - ServiceNow Consultant - ITSM / ITOM Modules

Description : Role Overview :

We are seeking a ServiceNow Consultant to design, configure, and implement ServiceNow solutions aligned with business requirements.

The role involves working closely with clients, developers, and internal teams to deliver high-quality ServiceNow implementations and enhancements.

Key Responsibilities :

• Implement and configure ServiceNow modules based on business requirements.
• Work with stakeholders to gather, analyse, and document functional requirements.
• Configure workflows, business rules, client scripts, UI policies, and notifications.
• Support ServiceNow integrations with third-party tools and systems.
• Participate in system testing, UAT, and production deployments.
• Provide post-implementation support and enhancements.
• Ensure solutions follow ServiceNow best practices and governance standards.
• Prepare technical and functional documentation.

Required Skills & Experience :

Mandatory Skills :

(ref : hirist.tech)