Salesforce Support Engineer - Atos|Syntel

1.Maintenance :

a. Hands on coding experience in implementing Apex classes / controllers, Visual force pages, Apex Triggers, SOQL / SOSL / DML queries, Batch jobs, process builder.

b. Hands on in Admin activities like writing workflow rules, Approval process, creating formula fields, user / profile setup, data migration / scrub

c. Coding experience in Salesforce Lightning.

d. Experience in support activities in Salesforce

e. Experience on integrations using different methodologies like REST, SOAP, Web Services.

f. Experience in managing third party app exchange tools like Marketo, Ring lead etc.

g. Experience in doing RCA for issues and providing responses to business.

2.Deployment :

a. Knowledge on creating build packages using different tools like Workbench, Eclipse etc.

b. Knowledge on creating build packages for different components like Workflow rules, Profiles, Objects etc.

c. Troubleshooting deployment issues.

3.Technical tools :

a. Apex Data loader for loading / extracting data

b. Workbench for loading / extracting data and deployment

Skills Required

Deployment, Rca, Salesforce, Web Services, Data Migration, Coding, Visualforce, Troubleshooting