YOUR IMPACT
Your activities and contributions will have a direct impact on Netrio and its customer base. Through your day to day activities your key objectives are :
Provide consistent and thorough updates to clients
- Be a subject matter expert and trusted advisor to our clientstechnology staff
- Ensure you are alwaystaking into accountthe clients security when implementing new technologies or making changes for our clients
OBJECTIVES YEAR ONE
Engage with clients lead projects and be a technical escalation point for support staffBecomean expert in one of our top clients containerized environmentBecome proficient in other listed job requirementsJOBSUMMARY
Must be a self-starter able to work through issues from start to finish with little assistance reporting on root cause providing recommendations for resolution.Should have previous hands onLinux serverexperience andmust be comfortable with taking escalations on advancedserverissues from the rest of the support organization.On-call is required as a part of this role. Engineer would be expected to be available when necessary to take escalations from systems engineers and team leads.Must be flexible to work long days or weekends when necessary for client implementations systems upgrades or other projects.Expected to work as part of a team not on an island and be openly collaborative when working through issues with other team members so they can address issues during future occurrences.RESPONSIBILITIES
Speakto clientsregardingtheir technology needs and making recommendationsTroubleshoot issuespromptlyand perform Root Cause AnalysisWork cases from aticketing system andprovidequality updates to clients and teamDocument all work completed and train support staff on client systemsREQUIREMENTS
3-5years Linux serveradministrationexperienceincludingbut not limited to :Strong understanding of Linux patch / package management.Strong understanding of File System Technologies including (NFSGlusterFSAutoFS Samba CIFS)Strong understanding of OS performance tuning.Strong understanding ofrsync.Strong understanding of using OS tools to diagnose hardware issuesShell scripting2-4years Storage / Network experience from Linux / UNIX perspectiveAbility to troubleshoot SAN issuesAbility to troubleshoot iSCSI.Ability to troubleshoot networking issues1-3yearsin centralized authentication services preferred1-3years working with containers is a must. Docker preferred.1-3years in Automation toolse.g. Puppet / Ansible preferred2-3years VMWareESXipreferred. Candidates lacking this experience in the areas will be expected to learn these technologies quickly and apply their knowledge to client environments.Key Skills
Air Freight,Accounting & Finance,Electrical Commissioning,General Services,Civil Engineering,Linux
Employment Type : Full Time
Experience : years
Vacancy : 1