Senior Presales Consultant

Presales & Solutioning

Engage with clients to understand business requirements, current IT landscape, and transformation objectives.

Lead

end-to-end infrastructure and cloud solutions

(IaaS, PaaS, automation, migration, modernization, monitoring, security, etc.).

Lead

ServiceNow solutioning

for ITSM, ITOM, CMDB, discovery, and automation capabilities, integrated into overall cloud / infrastructure offerings.

Create

solution design, effort estimates, and pricing models

aligned with customer needs and organizational capabilities.

Build and deliver

customer presentations, RFP / RFI responses, demos, and workshops .

Collaborate with internal practice leaders and delivery teams to ensure solution feasibility and scalability.

Thought Leadership & Strategy

Stay current on

cloud platforms (Azure, AWS, GCP) , emerging infra trends (hybrid cloud, containers, observability, FinOps), and ServiceNow ecosystem developments.

Support creation of

accelerators, reusable solution components, and PoCs

for client pursuits.

Act as a

trusted advisor

to clients on IT transformation journeys, combining infrastructure, cloud, and ServiceNow roadmaps.

Collaboration & Governance

Partner with account teams to

define win strategies

and improve conversion rates.

Contribute to practice development by

mentoring junior presales consultants

and sharing knowledge.

Ensure compliance with internal governance for solution review, estimation, and deal approvals.

Required Skills & Experience

8+ years of experience

in IT Infrastructure, Cloud, and ITSM domains with at least

4+ years in presales / solutioning roles .

Proven expertise in designing and proposing solutions in :

Cloud Platforms : Azure, AWS, GCP (migration, modernization, operations).

Infrastructure : Datacenter, virtualization, storage, backup, network, monitoring, disaster recovery.

ServiceNow : ITSM, ITOM, CMDB, discovery, service catalog, integrations with cloud / infrastructure ecosystems.

Strong

presentation, communication, and stakeholder management

skills to engage CXO-level discussions.

Demonstrated success in

developing proposals, solution architectures, and commercial models

for large / complex deals.

Solid understanding of

ITIL processes, DevOps practices, and cloud governance frameworks .

Ability to lead cross-functional teams in a fast-paced, deal-driven environment.

Preferred Qualifications

Certifications Preferred :

Azure administrator associate or AZ 303 / 305, AWS Certified Solutions Architect – Associate, ITIL v4, ServiceNow Certified System Administrator / ITSM / ITOM modules .

Experience in

large-scale transformation programs, managed services solutioning , or

multi-tower bids .

Exposure to

observability, AIOps, and FinOps tools

(e.g., Dynatrace, AppDynamics, CloudHealth).