Marketing Cloud Personalization Consultant

We are currently looking for a Salesforce Marketing Cloud & Personnalization Consultant to join our Salesforce practice. You will become part of the Asia Salesforce practice and you will be working on projects comprising of multi-disciplinary team members engaged in a range of Salesforce projects across different business verticals.

The Salesforce Marketing Cloud & Personnalization Consultant supports pre-sales activities, deep-dive into new Marketing Cloud products and end-to-end implementation delivery. This includes developing a comprehensive understanding of the Client’s requirements and based on Salesforce product expertise and best practices, designing and delivering a robust Salesforce solution that meets / exceeds requirements and supports the business objectives.

The responsibilities include :

• Conduct technical & functional workshops with the clients (gathering requirements, demos, reviews etc)
• Capture, understand and analyse client user requirements and objectives
• Performs “As-Is” and Fit / Gap analyses to align the Salesforce technology’s offerings and capabilities to the Client business needs and advising client on solution options / offerings
• Require hands-on implementation work for the clients (configuration)
• Design and conceptualize business solutions to support client needs
• Engage internal implementation team on client requirements, solution design, build, testing and solution delivery
• Develop and deliver documentation deliverables across the project phases (BRD, FSD, Test cases, Training materials etc)
• Conduct testing and training on implemented solution
• Forging trusting relationships with team members and client stakeholders
• Providing support in a pre-sales capacity (demos, proposals)
• Continually improve on Salesforce product knowledge and expertise

Must have

Nice to have