SAFe Scrum Master

This job is with S&P Global, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

About the Role :

Grade Level (for internal use) :

10

Job Description - Scrum Master (FinTech with AI Focus)

About Us

We are a leading FinTech innovator transforming how financial systems deliver value across the globe. Our teams work at the intersection of Finance, Technology, and AI-driving scalable, compliant, and efficient solutions for modern enterprises. We are seeking a Scrum Master who is not only an Agile expert but also passionate about harnessing AI to enable measurable efficiency gains within Agile delivery.

Role Overview

As Scrum Master, you will serve as a servant-leader and coach for one or more Agile teams, ensuring delivery excellence and a culture of continuous improvement. Beyond traditional Agile practices, you will champion the integration of AI-driven tools and practices to streamline workflows, optimize velocity, and reduce delivery friction.

Why This Role is Different

In addition to traditional Scrum Master responsibilities, this role offers the unique opportunity to redefine Agile delivery using AI. You'll explore and implement AI-driven practices that streamline team workflows and unlock more time for coaching and value delivery. Examples include :

Ceremony Efficiency

• Utilize AI to automatically capture meeting notes, identify recurring retrospective themes, and highlight key action items.

Smarter Backlog Grooming

Predictive Reporting

Risk Awareness

Knowledge Sharing

Stakeholder Management

Compliance Support

Cultural Transformation

This role puts you at the forefront of AI-powered Agile delivery, where the impact isn't just about keeping ceremonies running smoothly - it's about creating measurable efficiency gains that drive faster, smarter, and more compliant delivery in FinTech.

Key Responsibilities

Guide teams in applying Agile / SAFe practices, ensuring alignment with business priorities in a regulated FinTech environment.

Facilitate sprint planning, reviews, retrospectives, and other Agile ceremonies.

Coach Product Owners, Developers, and QA on Agile mindset, transparency, and accountability.

Identify delivery bottlenecks and introduce AI-powered solutions (e.g., backlog refinement automation, predictive analytics for velocity, GenAI for documentation / test generation).

Partner with Engineering and Business stakeholders to ensure compliance, risk management, and value delivery.

Track and communicate key performance indicators (KPIs) that demonstrate not just throughput but efficiency gains and cost / time savings.

Foster a culture of data-driven decision-making, leveraging AI to measure and continuously improve productivity.

Promote knowledge sharing across Agile Release Trains, Solution Trains, and leadership teams.

Qualifications

4 to 8 years of experience as a Scrum Master, Agile Coach, or RTE, preferably in FinTech or highly regulated industries.

Strong knowledge of Agile frameworks (Scrum, SAFe, Kanban) and proven ability to implement at scale.

Hands-on experience applying AI or automation tools within Agile teams (examples : GenAI for documentation / test cases, Jira / Confluence AI plugins, Copilot, MLOps insights, or custom AI workflows).

Track record of driving measurable efficiency improvements (e.g., reduction in cycle time, faster defect resolution, automated reporting).

Excellent facilitation and servant-leadership skills with the ability to influence across technical and business teams.

Familiarity with FinTech technologies (ERP, CRM, payments, regulatory reporting) is a strong plus.

Certifications such as Certified ScrumMaster (CSM), SAFe Scrum Master (SSM), or RTE certification preferred.

What We Offer

Pioneering Role in AI-Enabled Agile : Redefine Agile practices by embedding AI into the delivery model. From backlog grooming with generative AI, to predictive sprint forecasting, to AI-assisted risk detection, you'll pilot and scale practices that transform Agile efficiency.

Influence at Scale : Implement AI-powered dashboards, reporting, and knowledge management across multiple Agile teams and stakeholders.

Innovation Sandbox : Access to leading AI platforms (Copilot, Jira AI, ChatGPT, etc.) and freedom to experiment with tools that improve Agile workflows.

Tangible Impact : Deliver measurable outcomes-cut refinement time, accelerate defect resolution, automate compliance documentation-and showcase direct ROI from Agile practices.

Thought Leadership : Shape playbooks and best practices that become a benchmark for AI-powered Agile in FinTech.

Career Growth : Position yourself as a change agent at the intersection of Agile transformation and digital innovation, with clear pathways into RTE, Agile Coach, or enterprise leadership roles.

What's In It For

You?

Our Purpose :

Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world.

Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.

Our People :

We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

Our Values :

Integrity, Discovery, Partnership

At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead.

We start with a foundation of

integrity

in all we do, bring a spirit of

discovery

to our work, and collaborate in close

partnership

with each other and our customers to achieve shared goals.

Benefits :

We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global.

Our benefits include :

Health & Wellness : Health care coverage designed for the mind and body.

Flexible Downtime : Generous time off helps keep you energized for your time on.

Continuous Learning : Access a wealth of resources to grow your career and learn valuable new skills.

Invest in Your Future : Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

Family Friendly Perks : It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

Beyond the Basics : From retail discounts to referral incentive awards-small perks can make a big difference.

For more information on benefits by country visit :

https : / / spgbenefits.com / benefit-summaries

Global Hiring and Opportunity at S&P Global :

At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

Recruitment Fraud Alert :

If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to

reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment / delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity

here.

Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race / ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.

Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to :

EEO.Compliance@spglobal.com

and your request will be forwarded to the appropriate person.

US Candidates Only :

The EEO is the Law Poster

http : / / www.dol.gov / ofccp / regs / compliance / posters / pdf / eeopost.pdf

describes discrimination protections under federal law.

Pay Transparency Nondiscrimination Provision -

https : / / www.dol.gov / sites / dolgov / files / ofccp / pdf / pay-transp_%20English_formattedESQA508c.pdf

IFTECH103.1 - Middle Management Tier I (EEO Job Group)