Job Title : Salesforce Architect
Experience : 9+ years
Location : Pune (Onsite, 5 days / week)
Immediate Joiner
Job Overview :
We are looking for a highly skilled Salesforce Architect with strong hands-on development experience. The role involves leading architecture, development, integrations, and ongoing enhancements across S ales Cloud, Service Cloud, CPQ, Revenue Cloud, and Community Portal. You will collaborate with global teams, manage multiple projects, and ensure a secure and compliant Salesforce environment.
Key Responsibilities :
- Design and develop complex Salesforce customizations , workflows , and automations .
- Build and manage integrations between Salesforce and ERP / financial / marketing systems.
- Implement reporting, dashboards, and analytics solutions.
- Drive AI-based initiatives across CRM and ERP .
- Lead and mentor Salesforce developers; manage day-to-day operations and stand-ups.
- Support multi-phase delivery with Sales and Finance teams.
- Resolve escalations and ensure timely fixes and enhancements.
- Manage platform upgrades, patches, and security updates.
- Work with Security and Compliance teams to ensure regulatory compliance.
- Maintain strong controls for data protection and privacy.
Qualifications :
10+ years Salesforce development experience ; strong expertise in complex workflows & integrations.Proven experience as Salesforce Architect (Sales Cloud, Service Cloud, CPQ, OmniChannel, Experience Cloud).5+ years API / integration experience with ERP, finance, marketing, and AI systems.Strong background in reporting and data operations.7+ years project management experience; Agile methodology experience.Salesforce Developer certification required.Experience working in global, multi-team environments.Strong problem-solving, communication, and leadership skills.Experience in Pharma / Healthcare or other r egulated industries preferred.Knowledge of compliance standards ( HIPAA, GDPR, ISO 27001, SOC1 / 2 ).Additional Skills :
Strong communication ( technical & non-technical ).Highly organized, detail-oriented, and deadline-driven.Ability to manage multiple priorities independently.Proactive, self-motivated, and results-oriented.