IT Admin (Onsite-Pune)

Role- IT Admin

Experience : Minimum 4 Years

Location : Pune (onsite)

Shift- Night Shift

Job Responsibilities :

• Addressing user tickets for issues regarding hardware, software, and networking.
• Assisting customers through the installation of applications and computer peripherals.
• Providing IT networks and technical services to users inside and outside the company.
• Guide users with step-by-step instructions to resolve the issues.
• Customizing the desktop applications as per the needs of users and clients.
• Advising on software and hardware upgrades.
• Maintaining a log of job tickets and maintenance tasks.
• Send the unresolved issues to the next level of the support team.
• Ensuring that the client systems are working fine.
• Creating technical reports and manuals.
• Keep up with current breakthroughs in computing technology and research their reviews.

Other Benefits & Perks –