Principal Presales Solution Architect - Digital Workplace

What Success Looks Like In This Role

• Gather and analyse client requirements (RFI / RFP / RFQ) and volumetrics (e.g. locations, SLA's, contacts and events count, AHT, ToT, etc,).
• Set solution and pricing strategy, work independently to develop effort and cost estimates including assumptions, risk and contingency approach.
• Develop client facing proposals including service overview, technology architecture, detailed service description and client benefits / outcomes.
• Lead the solution reviews and obtain approvals from key stakeholders prior to submission.
• Participates to client facing meetings (solution presentation, solution workshops) and contract negotiations, develop client SoW

You will be successful in this role if you have :

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Skills Required

Design Review, Field Services, cost benefit analysis , Proposal Development