Job Title : OTC – Associate / Senior Associate / Team Lead / Assistant Manager
Location - Mumbai
Key roles and responsibility :
Candidate with minimum 2+ years of experience in O2C domain
Ownership of O2C Functions as Billing, Cash Allocation, timely highlight challenges / issues for guidance, daily reporting.
Review of O2C activities – investigation on Unidentified cash, O2C Reporting, Dashboards, Open items resolution, Training team members, daily reporting, continuous improvement
Interaction with the client - Governance calls
SLA adherence
Excellent analytical and decision-making skills
Work allocation, managing exceptions, resolve queries, Review of complex activities, month close review meetings with business & retained accounting team review quality & compliance, SLA tracking & reporting, Lead process improvements.
For associate manager role ,should have managed the team of 10+ team members
Functional working experience in ERPs like Oracle preferred
Order • Mumbai, Maharashtra, India