Technical Support

Key Responsibilities :

• Handle incoming and outgoing customer calls related to loan products and services.
• Provide accurate and clear information about various loan schemes, eligibility, and application processes.
• Process loan applications efficiently and ensure timely follow-up for approval and disbursement.
• Build and maintain strong relationships with customers to encourage repeat business and referrals.
• Resolve customer queries promptly and maintain a positive customer experience.
• Meet and exceed daily, weekly, and monthly loan sales targets.
• Maintain detailed and accurate records of customer interactions and loan transactions.
• Collaborate with the sales and operations teams to ensure smooth loan processing and customer satisfaction.

Desired Candidate Profile :

Skills Required

Telecalling, Loan Processing, Customer Relationship Management, Sales, CRM Tools, Analytical Skills