Technical Program Management - ML [T500-20919]

About Albertsons Companies Inc. (ACI) : As a leading food and drug retailer in the United States, Albertsons Companies, Inc. operates over 2,200 stores across 35 states and the District of Columbia. Our well-known banners across the United States, including Albertsons, Safeway, Vons, Jewel-Osco and others, serve more than 36 million U.S customers each week.

We build and shape technology solutions that solve customers’ problems every day, making things easier for them when they shop with us online or in a store. We have made bold, strategic moves to migrate and modernize our core foundational capabilities, positioning ourselves as the first fully cloud-based grocery tech company in the industry.

Our success is built on a one-team approach, driven by the desire to understand and enhance the customer experience. By constantly pushing the boundaries of retail, we are transforming shopping into an experience that is easy, efficient, fun and engaging.

About Albertsons India Capability Center :

At Albertsons India Capability Center, we're not just pushing the boundaries of technology and retail innovation, we're cultivating a space where ideas flourish and careers thrive. Our workplace in India is a vital extension of the Albertsons Companies Inc. workforce and important to the next phase in the company’s technology journey to support millions of customers’ lives every day.

At the Albertsons India Capability Center, we are raising the bar to grow across Technology & Engineering, AI, Digital and other company functions, and transform a 165-year-old American retailer. At Albertsons India Capability Center, associates collaborate directly with international teams, enhancing decision-making processes and organizational agility through exciting and pivotal projects. Your work will make history and help millions of lives each day come together around the joys of food and inspire their well-being.

Position Title : Technical Program Management

Job Description :

Roles & responsibilities :

Works cross functionally with a broad set of technical and business partners, to create quarterly roadmaps for Program / Projects planned for the year

Identify cross-team dependencies to incorporate them into the program planning process

Oversee the program development, delivery and integration process (if necessary) and ensure it is within budget and timeframe

Manage programs progress via Jira, Confluence, Microsoft Project and other Program management tools.

Take note of certain relevant metrics and develop reports to communicate the development progress to senior managers, product managers, and cross-functional stakeholders.

Identify how to resolve technical issues by diagnosing them with the team and providing potential solutions.

Make necessary adjustments to development processes based on performance metrics

Clearly communicate escalations with program stakeholders

Ensure complete compliance according to industry standards by documenting all the processes and adjusting them, if necessary.

Experience :

7 + years of project management experience, with an emphasis on information systems and technical project Management.

4+ years of Technical Program Management Experience in Data and Analytics area

Experience working with or within Project Management Office (PMO).

Experience doing project planning, budget estimation and management, resource planning and assessment, financial planning, and risk assessment.

Experience in via Jira, Confluence, Microsoft project or any other project management tools, financial management, scheduling, risk management capabilities.

Experience in working with offshore / onshore model.

Great ability to understand client expectations and recognize and escalate issues that may affect delivery.

Excellent verbal and written communication skills.

Great customer service aptitude and ability to follow through to resolve customer issues.

Experience leading ambiguous and complex situations to clear measurable plans.

Experience and ability to work with people across the organization and skilled at managing cross-functional relationships and communicating with leadership across multiple organizations.

Strong ability to mentor and lead

Competencies :

Compassionate and kind, showing courtesy, dignity, and respect. They show sincere interest and empathy for all others.

Foster innovation through creativity to get to a workable solution. Use analytical thinking through issues using logic and reason

Show integrity in what is done and how it is done - without sacrificing personal / business ethics.

Embrace an inclusion-focused mindset, seeking input from others on their work and encouraging the open expression of diverse ideas and opinions

Team-oriented, positively contributing to team morale and willing to help.

Learning-Focused, finding ways to improve in their field and use positive constructive feedback to grow personally and professionally

Think strategically and proactively anticipate future problems, needs or changes in the work

Must Have Skills :

Agile and Waterfall methodologies, and program / project lifecycle management

Strong leadership, team management and communication skills

Project management tools (e.g., Oracle PPM, Microsoft Project, JIRA, Confluence)

Ability to manage budgets, timelines, and resources effectively

Strong problem-solving, decision-making and risk management abilities

Stakeholder and cross-functional dependency management

Technical background in software development, systems architecture, or related fields

Software development lifecycle (SDLC), CI / CD processes and DevOps practices

Understanding of ML concepts or experience working in ML related technical projects.

Additional Skills :

PMP (Project Management Professional) or similar certification

Lean, Six Sigma or SaFe methodologies

Change management principles

Knowledge of cloud computing platforms (e.g., Azure, GCP)

Understanding of business analysis and requirements gathering

Skills in conflict resolution and negotiation

Familiarity with data analysis and reporting tools (e.g., SQL, Python)

Knowledge of industry-specific regulations and standards