Description :
Role : We are looking for an experienced Key Account Manager who is an outside the box thinker with proven experience, developing creative solutions. You are a people person, with remarkable communication skills and will be working with our existing clients, building and maintaining long term relations with new accounts. Our right fit would be a fast learner who can learn our products inside-out quickly and someone who will be instrumental in the companys growth.
Key Responsibilities :
- Be the primary point of contact, establish and maintain long term relations with the clients.
- Prepare long-term and short-term goals and account objectives for the team.
- Estimate and establish cost parameters, budgets, campaigns, and potential ROI.
- Supervise account management and strategies.
- Communicate with major clients on a regular basis, handle complaints and suggest solutions with innovative ideas to meet client needs in a timely and effective manner.
- Propose pricing models based on customers needs and product usage.
- Prepare proposals and detailed costing prior to negotiation with clients.
- Act as the liaison between clients and internal teams for the constant development of new products.
- Set up presentations with CXOs to discuss technical solutions.
- Identify gaps in the overall Business and take new initiatives to bridge those gaps.
What youll need :
2-5 years of client-facing, revenue management and quota carrying experience.Masters Degree from a Tier-1 Institute.Excellent communication and presentation skills and ability to maintain relations with senior executives from the clients side.Ability to understand and the hunger to learn more about technology-based products.A knack to understand technology-based products and explain it in simple terms.Should be analytical, adept at solving critical problems, and handling & prioritizing multiple tasks.Prior experience in a company based in the logistics industry would be preferred.(ref : iimjobs.com)