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The Managed Services Sr Associate will contribute to the delivery of managed services for our Oracle Cloud clients. This position requires providing support to the managed services team, addressing client concerns, and ensuring the delivery of exceptional quality service. The ideal candidate should possess a strong understanding and expertise in Oracle Technical aspects, demonstrate strong problem-solving abilities, and exhibit a commitment to customer satisfaction.
Reporting
Proven expertise and hands-on experience on incidents and service requests, including configuration changes and enhancements, related to the following areas :
General Technical Skills
Additionally, Expertise In The Following Skills Will Be Advantageous
Oracle Integration Cloud (OIC) & Visual Builder Studio (Redwood pages)
The Managed Services Associates play a crucial role in ensuring the successful delivery of managed services to clients. By effectively helping clients leverage the best out of their ERP systems, the Associate contributes to the growth and profitability of the organization's managed services department. This role requires strong skills, technical expertise, and a customer-centric mindset to deliver exceptional service experiences and exceed client expectations.
The successful candidate should also have -
Position Level
Senior Associate
Country
India
Skills Required
Oauth, Css, Pl Sql, Data Modeling, Json, Data Warehousing, Html, Sql, Soap Web Services, Javascript, Xml, Rest Apis
Oracle Cloud Service • Bengaluru / Bangalore, India