Job Description
Job Description : Quality Control - Executive / Senior Executive
Responsibilities :
- Managing customer complaints and providing solutions in coordination with the team.
- Scheduling appointments and resolving complaints received from end users.
- Investigating root causes and conducting further analysis.
- Coordinating with the head office and factory for complaint closure within specified timelines.
- Preparing weekly and monthly reports for management, including observations and the number of resolved cases.
- Ensuring clear communication on complaint closure with key stakeholders.
Requirements
IPIRITI pass out or candidate should have Quality Control experience within Plywood Industry.Excellent knowledge of plywood.Strong communication and interpersonal skills.Proficiency in MS Excel and PowerPoint.Willingness to travel.Requirements
IPIRITI pass out or working experience in plywood. Excellent knowledge of plywood. Strong communication and interpersonal skills. Proficiency in MS Excel and PowerPoint. Willingness to travel.